Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with slow service, incorrect orders, and unprofessional behavior from staff.
Food Quality
While some customers enjoyed the food, many complained about cold or old items, and inconsistencies in order accuracy.
Staff Friendliness
There were mixed reviews on staff friendliness, with some praising individual employees while others noted a lack of customer service.
Cleanliness and Safety
Several reviews highlighted concerns about cleanliness and food safety practices, including employees not wearing gloves and unsanitary conditions.
JS
james s79
4 days ago
1.0
Ordered my daughter a kids hamburger happy meat and it was suppose to be a hamburger but got a cheese burger. Make it to now that I won't be a repeat customer
SS
Sandra
Feb 23, 2026
4.0
Food was ok and service was ok. Wait time was fair . Atmosphere was decent
CC
Cindy Cowles
Feb 10, 2026
3.0
We received one napkin for 4 items. I did not think that was acceptable. The mustard spurted out of the cheeseburger and got all over my mother. Next time I will order with no musttard not their fault. I don't suppose.
SP
Stephen Pennington
Feb 10, 2026
3.0
Just an average experience. But if you get people that actually care it's great. But mostly the people there aren't about customer service.
JS
Janna S
Jan 12, 2026
2.0
Check your order before you leave the drive-thru. And make sure that everything is correct before you drive away
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at this Wendy's location?
The drive-through is open daily from 6:30 AM to 1:00 AM.
Is this Wendy's location in Springfield, MO still open and serving customers?
Yes, this Wendy's location is open and committed to serving quality food every day via dine-in, drive-thru, or delivery where available.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available from this Wendy's, and how can I check availability?
Delivery is available where offered. To confirm availability at your address, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I provide feedback or contact this Wendy's location?
You can reach customer care via live chat or by calling 888-624-8140. For direct contact with this location, call (417) 866-4000 or visit the Contact page online.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed at order.wendys.com or via the Wendy's mobile app after selecting this location.
Are there nearby transportation options to get to this Wendy's?
Yes, Springfield Orange Taxi service is nearby, which can help customers reach this Wendy's location conveniently.
What wellness or relaxation services are available close to this Wendy's?
Near this Wendy's, you can find Body Kneads Massage Therapy, Muscles to Motion Therapy LLC, and Therapeutic Massage by Jesi for massage and wellness services.
Are there other dining options around this Wendy's if I want to explore?
Nearby restaurants include Canton Inn (Chinese/Asian cuisine), Smoothie King, KFC, McAlister's Deli, Raising Cane's, and Whole Hog Cafe for variety in dining.
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