Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
1,186 reviews
5 stars
591
4 stars
314
3 stars
167
2 stars
53
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being friendly and attentive, others were reported as rude and dismissive.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and delicious meals, while others received cold or incorrect orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the dining area and restrooms, leading to negative experiences.
Speed of Service
Service speed is inconsistent; some customers experienced quick service, while others faced long wait times and delays.
- SESterling EisenhowerDec 15, 20255.0I like that They're polite enough to cut or sandwich in half! Every time! The gentlemen that's always happy and tells a couple seasonal jokes is awesome, I come to this location when I'm in town hoping he's working. He's great
- RLRon LaraDec 12, 20254.0Can't beat their chili on a cold day
- GBGinni BartlettDec 7, 20254.0It's fast food not much to say. The people were friendly and that was cool.
- LGLillian GoodwinNov 28, 20252.0This morning (11/28/2025) we were black friday shopping and needed something quick. We thought wendy’s is always good, we stood corrected, the service was horrible, we pulled up to order and we were told to wait a second in a very rude manner, once the EMPLOYEE was ready we put our order in, a sausage burrito, reiterated two times, and the pull apart cinnabons, we got to the window after over ten minutes of waiting and the lady had her tongue out half the time either licking her lips or moving it around , she was very nice, but wasn’t very sanitary we finally got our food and the burrito wasn’t correct it was bacon instead of sausage, the pull apart were still frozen in the middle and the icing was just plopped on the top. I will never eat here ever again!!!
- JGJulie Anne Guevara (gottalovejules)Nov 13, 20253.0Fries were cold. Burger was small. Drink barely had any taste.
Frequently Asked Questions About Wendy's
Is James River #25 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the daily operating hours of Wendy's located at 2125 E Independence, Springfield, MO?
Wendy's at 2125 E Independence operates daily from 6:30 AM until midnight.
Does this Wendy's location offer a drive-thru service and what are its hours?
Yes, this Wendy's offers drive-thru service open every day from 6:30 AM to midnight.
Is Wendy's at 2125 E Independence currently open?
Yes, Wendy's is open and committed to serving customers every day during normal hours.
Can I order Wendy's food for delivery or takeout near the Springfield location?
Yes, Wendy's offers delivery and takeout services. Use the Wendy's app or order.wendys.com to place your order.
Does Wendy's serve breakfast at the Springfield, MO location?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Springfield?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 2125 E Independence for feedback or questions?
You can call 417-881-2550, use the online Contact page, live chat, or complete the Customer Satisfaction Survey.
What nearby dining options are available near Wendy's at 2125 E Independence?
Near Wendy's, you can also find McDonald's, Taco Bell, Schlotzsky's, Quiznos, and Fazoli's for a variety of fast food and restaurant choices.
Are there shopping locations close to Wendy's on E Independence in Springfield?
Yes, James River Towne Center, Classic Variable jewelry and fashion store, Staples office equipment, and A&T Studios home goods store are nearby for your shopping needs.
What services are available nearby Wendy's that might be useful when visiting?
Nearby services include UPS Alliance Shipping Partner and UPS Access Point for shipping, Life Changing Mobility for health needs, and FreshSpace Cleaning Springfield.