Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
1,178 reviews
5 stars
586
4 stars
312
3 stars
167
2 stars
52
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some praised exceptional service while others reported rude interactions.
Food Quality
Food quality varied; some customers enjoyed fresh and tasty meals, while others received cold or poorly prepared items.
Cleanliness
Concerns about cleanliness in the restaurant and bathrooms, with reports of unsanitary conditions.
Order Accuracy
Frequent issues with incorrect orders, leading to customer frustration.
Speed of Service
Service speed was inconsistent; some praised quick service while others experienced long wait times.
- JGJulie Anne Guevara (gottalovejules)Nov 13, 20253.0Fries were cold. Burger was small. Drink barely had any taste.
- JSJessica SilveyNov 12, 20255.0Just went through the drive-thru but it was fast and friendly service
- SBShaun BrandenburgNov 3, 20252.0The burger fries and chicken nuggets were all room temperature! Except one person got fresh nuggets and the fries were dark(oil needs changed)
- AAandreaOct 30, 20251.0the food is honestly amazing every time i come in but the abundant homeless hanging out inside the building and camping out all around the parking lot really makes me not want to go anywhere near here. i dont like the way they stare at me like they're trying to see if i can be pushed into buying them meals. i feel bad for the employees having to put up with all of them, there's always at least 3 in there that kinda look like they live in the store.
- LLLucas LivingstonOct 26, 20251.0Short lady with short black hair at the speaker and window was very rude and condescending, asked to see our key tags after giving us our drinks and frosties, and another lady was leaning on the counter on her phone doing nothing.
Frequently Asked Questions About Wendy's
Is James River #25 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Springfield, MO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Springfield, MO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (417) 881-2550.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does James River #25 Wendy’s serve breakfast?
Yes, this Wendy’s location in Springfield, MO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the daily operating hours of Wendy's located at 2125 E Independence, Springfield, MO?
Wendy's at 2125 E Independence operates daily from 6:30 AM until midnight.
Does this Wendy's location offer a drive-thru service and what are its hours?
Yes, this Wendy's offers drive-thru service open every day from 6:30 AM to midnight.
Is Wendy's at 2125 E Independence currently open?
Yes, Wendy's is open and committed to serving customers every day during normal hours.
Can I order Wendy's food for delivery or takeout near the Springfield location?
Yes, Wendy's offers delivery and takeout services. Use the Wendy's app or order.wendys.com to place your order.
Does Wendy's serve breakfast at the Springfield, MO location?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Springfield?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 2125 E Independence for feedback or questions?
You can call 417-881-2550, use the online Contact page, live chat, or complete the Customer Satisfaction Survey.
What nearby dining options are available near Wendy's at 2125 E Independence?
Near Wendy's, you can also find McDonald's, Taco Bell, Schlotzsky's, Quiznos, and Fazoli's for a variety of fast food and restaurant choices.
Are there shopping locations close to Wendy's on E Independence in Springfield?
Yes, James River Towne Center, Classic Variable jewelry and fashion store, Staples office equipment, and A&T Studios home goods store are nearby for your shopping needs.
What services are available nearby Wendy's that might be useful when visiting?
Nearby services include UPS Alliance Shipping Partner and UPS Access Point for shipping, Life Changing Mobility for health needs, and FreshSpace Cleaning Springfield.