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Wendy's

4.1
(1197 reviews)

Business Details

(417) 881-2550

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2125 E Independence, Springfield, MO
65804, United States

Hours

Reviews

4.1
1,197 reviews
5 stars
599
4 stars
316
3 stars
167
2 stars
53
1 star
62

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being fresh and delicious while others were cold or poorly prepared.

Customer Service

Service experiences varied widely; some staff were praised for friendliness and efficiency, while others were criticized for rudeness and lack of attentiveness.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the dining area and restrooms, with some customers expressing disgust.

Speed of Service

Service speed was inconsistent, with some customers experiencing quick service while others faced long waits.

Atmosphere

The presence of homeless individuals near the location affected some customers' comfort levels, although the restaurant itself was described as clean by others.
  • NG
    Nikomi Gurlen
    1 day ago
    5.0
    I went in for a quick bite on a long walk for errands and they were nice, fast and the food was hot and fresh. Can't complain about the prices any more than you can anywhere else, really, so 👍 😊
  • KH
    Kristal H
    4 days ago
    5.0
    I thought the management team really went above and beyond for my order which at first was done in correctly. But they really did a bang up job fixing my issue. Nona was a very good problem solver.
  • TO
    Tony Otten
    Feb 21, 2026
    1.0
    The food was terrible and terrible customer service the nuggets were old and chewy the plane burger had everything on it and tasted like it was made hours ago.
  • BC
    Baron Carey
    Feb 17, 2026
    3.0
    I had a Caesar salad. It wasn't that good. The staff wasn't super friendly. Bare minimum friendliness. Clean place though, so that deserves something.
  • DG
    Destiny Griffith
    Jan 27, 2026
    5.0
    Mark the gentleman at the window was very nice and had dad jokes for days making me and my husbands night with the laughs I definitely recommend swinging by and seeing him if your having a rough day

Frequently Asked Questions About Wendy's

Is James River #25 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the daily operating hours of Wendy's located at 2125 E Independence, Springfield, MO?

Wendy's at 2125 E Independence operates daily from 6:30 AM until midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
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