Tropical Smoothie Cafe

4.3
513 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
3080 N. Kentwood Ave, Springfield, MO
65803, United States

Hours

Reviews

4.3
513 reviews
5 stars
341
4 stars
89
3 stars
24
2 stars
19
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others received poorly made or bland items.

Atmosphere

Several reviews mentioned unpleasant odors and cleanliness issues within the establishment.

Staff Friendliness

While some customers praised the friendliness of the staff, others reported rude or unprofessional behavior.

Order Accuracy

A significant number of customers experienced issues with order accuracy, including missing items and incorrect modifications.
  • JT
    Jill Taylor
    Nov 4, 2025
    1.0
    Didn't get half the food I ordered online and they will not respond to calls or emails.
  • IB
    Imani Brampton
    Oct 30, 2025
    2.0
    Stopped in for lunch today 10/30, around 12:30. Three girls were just talking trash on their coworkers And a customer who is on the phone who had their food made wrong the entire time. I get my food and this is what I see. Not even half full and two pieces of chicken. Sad to pay $14 for this.
  • AM
    Alanys Martinez
    Oct 26, 2025
    1.0
    Smoothie tasted like water and it smelled pretty bad in there. Wouldn’t recommend.
  • GG
    Gabby Garrison
    Sep 12, 2025
    1.0
    Do not answer their phone when called, send out wrong deliveries through door dash & do not make anything right. Very unprofessional.
  • KL
    Kelsey Litterer
    Sep 4, 2025
    3.0
    The quesadilla was fine. I wasn’t expecting anything mind-blowing since it’s a smoothie shop. I’m sugar free and didn’t really see anything that wouldn’t have added sugar (juice concentrate or other ingredients that aren’t fruit) or Splenda. The young men were polite and seemed to be working hard. The SMELL made the atmosphere 0/5. It smelled like dirty people that don’t shower. I can’t describe the odor any better way. The employees were well-kempt and the other customer seemed clean, so I’m guessing, based on reading other reviews, that this is a chronic issue. I almost was afraid to order due to the smell. If there’s been several reviews talking about smell, why hasn’t this been taken care of?

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe on weekdays?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday.