Tropical Smoothie Cafe

4.3
552 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
3811 S. Campbell Ave., Springfield, MO
65807, United States

Hours

Reviews

4.3
552 reviews
5 stars
364
4 stars
92
3 stars
26
2 stars
20
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of acknowledgment from employees.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Smoothie Quality

Several customers noted inconsistency in smoothie quality, with complaints about flavor, thickness, and missing ingredients.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and equipment, which raised health concerns.

Food Quality

Feedback indicated a decline in food quality, with complaints about portion sizes and preparation.
  • ES
    E. Annette Duncan (Sheewolf)
    Nov 10, 2025
    5.0
    Always good!
  • KW
    Kelly Weber
    Oct 30, 2025
    2.0
    I’ve been ordering the same smoothie almost daily for over a year. It seems as of late there is zero consistency in the flavor and thickness of my shake. It makes me wonder if I am getting the add-ons in the shake or if it is just frivolously being made.
  • MA
    Maylisa Applegate
    Oct 2, 2025
    1.0
    Multiple times I have tried to have food delivered, there's always something missing, or my order is wrong. I did love tropical smoothies food. Unfortunately you have lost a customer due to not being able to process a refund, or resolve the issue. I will not go through doordash for a refund since I did not order/pay for the food through DoorDash. I ordered the through food through your app and did not receive my food again. I have had to call multiple times to try to get this one transaction fixed. I'm very disappointed.
  • JJ
    Janice
    Sep 19, 2025
    1.0
    Rude customer "service" We left before we even ordered because if someone is inconvenienced and with a spirit of disservice just to wait while we decide our order then I certainly wouldnt want to give them my business or have them making my food with that kind of attitude.
  • AS
    Alexus Slatten
    Sep 4, 2025
    5.0
    I love going to tropical smoothie to try their new creations! My go to is a Bahama Mama add extra white chocolate! And their peanut butter granola honey banana flatbread 🤤🤤 delicioso 💟

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe on weekdays?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Wednesday, and Friday; on Thursday it closes at 5:00 PM.