Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, or inattentive.
Food Quality
Customers reported inconsistent food quality, including incorrect orders, missing ingredients, and unsatisfactory preparation.
Smoothie Consistency
Many customers expressed dissatisfaction with the inconsistency in smoothie flavor and texture, noting that drinks were often watery or poorly blended.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty tables and unsanitary conditions in the kitchen.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed the smoothies and food when prepared correctly.
AW
April whisenand
Jan 4, 2026
1.0
I was here on tuesday night week of newyears eve
Trying to pickup order
2 ppl working
1 guy in back and teenage girl in front
No greeting they didnt even acknowledge me and it wasnt busy either
The girl acted annoyed & bored to even deal with me
I guess nobody at work or home taught these 2 manners custmer sevice skills or ppl skills ?????
Come On tropical smoothie you can do better !!!!
If you cared that person would not still be working there with other reviews looks like this is ongoing problem you continue to ignore
AA
Ari'el N Horton (Ariel)
Nov 22, 2025
5.0
Love their smoothies and food. Quick service
ES
E. Annette Duncan (Sheewolf)
Nov 10, 2025
5.0
Always good!
KW
Kelly Weber
Oct 30, 2025
2.0
I’ve been ordering the same smoothie almost daily for over a year. It seems as of late there is zero consistency in the flavor and thickness of my shake. It makes me wonder if I am getting the add-ons in the shake or if it is just frivolously being made.
MA
Maylisa Applegate
Oct 2, 2025
1.0
Multiple times I have tried to have food delivered, there's always something missing, or my order is wrong. I did love tropical smoothies food. Unfortunately you have lost a customer due to not being able to process a refund, or resolve the issue. I will not go through doordash for a refund since I did not order/pay for the food through DoorDash. I ordered the through food through your app and did not receive my food again. I have had to call multiple times to try to get this one transaction fixed. I'm very disappointed.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe on weekdays?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Wednesday, and Friday; on Thursday it closes at 5:00 PM.
What types of meals are served at Tropical Smoothie Cafe?
They serve breakfast, lunch, brunch, dinner, and late night meals.
Does Tropical Smoothie Cafe offer delivery and curbside pickup?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Which payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Can I order ahead using an app for Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie app available on Apple App Store and Google Play Store, or online for delivery, curbside, or pickup.
What types of food are specialties at Tropical Smoothie Cafe?
They specialize in smoothies, wraps, desserts, acai bowls, fruit, sandwiches, gluten-free options, flatbreads, salads, quesadillas, kids food, and edible straws.
Is Tropical Smoothie Cafe family-friendly and casual?
Yes, the cafe is casual and welcomes families, providing a comfortable environment with free Wi-Fi and seating.
What notable nearby places can I visit when at Tropical Smoothie Cafe?
Nearby you can also visit Panera Bread for coffee and sandwiches, The Bent Penny Tavern for American dining and drinks, and Krispy Kreme for donuts and coffee.
How can nearby places like Panera Bread and The Bent Penny Tavern enhance my visit to Tropical Smoothie Cafe?
You might grab a smoothie here and then visit Panera Bread for a coffee or salad, or enjoy an evening drink at The Bent Penny Tavern, making it a convenient area for diverse dining experiences.