Tropical Smoothie Cafe

4.3
554 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
3811 S. Campbell Ave., Springfield, MO
65807, United States

Hours

Reviews

4.3
554 reviews
5 stars
365
4 stars
92
3 stars
26
2 stars
20
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, or inattentive.

Food Quality

Customers reported inconsistent food quality, including incorrect orders, missing ingredients, and unsatisfactory preparation.

Smoothie Consistency

Many customers expressed dissatisfaction with the inconsistency in smoothie flavor and texture, noting that drinks were often watery or poorly blended.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty tables and unsanitary conditions in the kitchen.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed the smoothies and food when prepared correctly.
  • AW
    April whisenand
    Jan 4, 2026
    1.0
    I was here on tuesday night week of newyears eve Trying to pickup order 2 ppl working 1 guy in back and teenage girl in front No greeting they didnt even acknowledge me and it wasnt busy either The girl acted annoyed & bored to even deal with me I guess nobody at work or home taught these 2 manners custmer sevice skills or ppl skills ????? Come On tropical smoothie you can do better !!!! If you cared that person would not still be working there with other reviews looks like this is ongoing problem you continue to ignore
  • AA
    Ari'el N Horton (Ariel)
    Nov 22, 2025
    5.0
    Love their smoothies and food. Quick service
  • ES
    E. Annette Duncan (Sheewolf)
    Nov 10, 2025
    5.0
    Always good!
  • KW
    Kelly Weber
    Oct 30, 2025
    2.0
    I’ve been ordering the same smoothie almost daily for over a year. It seems as of late there is zero consistency in the flavor and thickness of my shake. It makes me wonder if I am getting the add-ons in the shake or if it is just frivolously being made.
  • MA
    Maylisa Applegate
    Oct 2, 2025
    1.0
    Multiple times I have tried to have food delivered, there's always something missing, or my order is wrong. I did love tropical smoothies food. Unfortunately you have lost a customer due to not being able to process a refund, or resolve the issue. I will not go through doordash for a refund since I did not order/pay for the food through DoorDash. I ordered the through food through your app and did not receive my food again. I have had to call multiple times to try to get this one transaction fixed. I'm very disappointed.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe on weekdays?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Wednesday, and Friday; on Thursday it closes at 5:00 PM.