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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, including rude staff and lack of acknowledgment from employees.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Smoothie Quality
Several customers noted inconsistency in smoothie quality, with complaints about flavor, thickness, and missing ingredients.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty tables and equipment, which raised health concerns.
Food Quality
Feedback indicated a decline in food quality, with complaints about portion sizes and preparation.
ES
E. Annette Duncan (Sheewolf)
Nov 10, 2025
5.0
Always good!
KW
Kelly Weber
Oct 30, 2025
2.0
I’ve been ordering the same smoothie almost daily for over a year. It seems as of late there is zero consistency in the flavor and thickness of my shake. It makes me wonder if I am getting the add-ons in the shake or if it is just frivolously being made.
MA
Maylisa Applegate
Oct 2, 2025
1.0
Multiple times I have tried to have food delivered, there's always something missing, or my order is wrong. I did love tropical smoothies food. Unfortunately you have lost a customer due to not being able to process a refund, or resolve the issue. I will not go through doordash for a refund since I did not order/pay for the food through DoorDash. I ordered the through food through your app and did not receive my food again. I have had to call multiple times to try to get this one transaction fixed. I'm very disappointed.
JJ
Janice
Sep 19, 2025
1.0
Rude customer "service" We left before we even ordered because if someone is inconvenienced and with a spirit of disservice just to wait while we decide our order then I certainly wouldnt want to give them my business or have them making my food with that kind of attitude.
AS
Alexus Slatten
Sep 4, 2025
5.0
I love going to tropical smoothie to try their new creations! My go to is a Bahama Mama add extra white chocolate! And their peanut butter granola honey banana flatbread 🤤🤤 delicioso 💟
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe on weekdays?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Wednesday, and Friday; on Thursday it closes at 5:00 PM.
What types of meals are served at Tropical Smoothie Cafe?
They serve breakfast, lunch, brunch, dinner, and late night meals.
Does Tropical Smoothie Cafe offer delivery and curbside pickup?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Which payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Can I order ahead using an app for Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie app available on Apple App Store and Google Play Store, or online for delivery, curbside, or pickup.
What types of food are specialties at Tropical Smoothie Cafe?
They specialize in smoothies, wraps, desserts, acai bowls, fruit, sandwiches, gluten-free options, flatbreads, salads, quesadillas, kids food, and edible straws.
Is Tropical Smoothie Cafe family-friendly and casual?
Yes, the cafe is casual and welcomes families, providing a comfortable environment with free Wi-Fi and seating.
What notable nearby places can I visit when at Tropical Smoothie Cafe?
Nearby you can also visit Panera Bread for coffee and sandwiches, The Bent Penny Tavern for American dining and drinks, and Krispy Kreme for donuts and coffee.
How can nearby places like Panera Bread and The Bent Penny Tavern enhance my visit to Tropical Smoothie Cafe?
You might grab a smoothie here and then visit Panera Bread for a coffee or salad, or enjoy an evening drink at The Bent Penny Tavern, making it a convenient area for diverse dining experiences.