Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 601 South National Avenue in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.
Food Quality
Several customers expressed dissatisfaction with the food quality, mentioning cold, stale, or poorly prepared items.
Staff Friendliness
While some customers praised individual staff members for their friendliness, overall staff attitude was often criticized.
Management Concerns
Multiple reviews suggested a need for better management and training to improve service and order accuracy.
DC
Dolores Casbeer
Dec 27, 2025
1.0
My daughter asked if we could have each meal put in each bag cuz we were going to different homes The lady at the window got the bags then my daughter wanted to know what meals go with what because she ordered a nine and my husband ordered a seven so we didn't know what was involved in each meal and so my daughter asked and the lady slammed the window and wouldn't answer won't be going back there
AS
Allison Schletzbaum
Dec 7, 2025
5.0
Josh really did us a solid when it came to making sure we had quality soda. Excellent customer service and great attitude. Great work!!
ER
Eric R
Nov 22, 2025
2.0
I ordered from the kiosk at the counter and waited for my order and waited and waited everyone in the restaurant got their food so I finally asked if mine was being prepared they said they hadn't started it yet because I hadn't paid at the counter no one was at the counter. when I submitted my order they should have known I had to pay at the counter
MR
mattyx reynolds
Nov 16, 2025
1.0
Crappy service, understaffed and takes forever to get an order they won’t make any acceptions or try to help figure it out, they need better management and corporate to step in and help get this location back on track, the food was cold and soggy after waiting so long, was very disappointed in bite the food and the lack of service that came from this location won’t be coming back here if I could I wouldn’t even give them a one star
AP
Abbie Patterson
Nov 15, 2025
2.0
We went here at 4pm on a saturday. The line was quick and we got to the window fast. We had food for 3 people. We were at the window for 30mins. The girl at the window was super nice and told us the manager dismissed us and her. She gave us 2 free taco coupons because she felt and which was great. We got home and were missing 3 items. We tried to call in and they took the phone off the hook. I usually don’t leave reviews but this experience is extra bad.
What are the operating hours of Taco Bell at 601 South National Avenue, Springfield?
This Taco Bell location is open 24 hours every day of the week.
Does this Taco Bell have a drive-through service?
Yes, this Taco Bell offers a drive-through service available 24/7.
What payment methods are accepted at Taco Bell on South National Avenue?
You can pay with American Express, Cash, Discover, MasterCard, and Visa at this location.
What types of food and specialties does this Taco Bell offer?
They serve tacos, burritos, combos, specialties, breakfast, drinks & sweets, and sides, with popular options like Dollar Cravings, Crunchwrap Supreme, and Cheesy Gordita Crunch.
Can I order Taco Bell food online or via a mobile app for pickup or delivery?
Yes, you can order online or via the mobile app for pickup or delivery at this Taco Bell location.
Does this Taco Bell serve vegetarian options?
Yes, this location serves vegetarian menu items.
Is seating available inside the Taco Bell restaurant?
Yes, there is seating available inside for dine-in customers.
What nearby places can I visit after dining at Taco Bell on South National Avenue?
Nearby you can visit Andy's Frozen Custard for dessert, Panera Bread for coffee or bakery items, or explore Missouri State University campus close to this Taco Bell location.
Are there convenient places nearby for gas or quick shopping before or after your Taco Bell visit?
Yes, Kum & Go convenience store and gas station is located nearby for quick fuel or shopping needs.
What other fast food options are close to Taco Bell at 601 South National Avenue?
Nearby fast food options include Wendy's, Burger King, and Domino's Pizza, providing variety if you're with a group or want to try something different.