Taco Bell

3.7
1761 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 629 West Sunshine Street in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
629 West Sunshine Street, Springfield, MO
65807, United States

Hours

Reviews

3.7
1,761 reviews
5 stars
721
4 stars
420
3 stars
286
2 stars
115
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unresponsive staff, with many experiences of long wait times and incorrect orders.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Food Quality

Customers expressed dissatisfaction with the quality of food, mentioning stale ingredients and poorly assembled items.

Cleanliness

Some reviews noted that the restaurant was clean, but others mentioned unsanitary conditions and poor maintenance.

Customer Experience

While some customers had positive interactions with staff, many felt unwelcomed and disrespected, leading to a negative overall experience.
  • JJ
    J
    3 days ago
    5.0
    We brought a group of 30 students with disabilities in for lunch after a field trip. The staff were amazing! Our food was prepared quickly and accurately. Such a great experience!
  • AA
    A
    Dec 20, 2025
    1.0
    So disappointing, I went to get food at 10pm on a Saturday through drive through. After getting home I came to the complete wrong order, so I called and asked if I can go back and get the correct one. Which they said yes to bring the receipt, I did. They redid my order and when I came back home the food was made terribly, my Crunchwrap tortilla was so stale I could barely chew(I was hungry so I ate as much as I could) all the tacos were completely broken. I just wished they cared to make my food properly after having to go beck and get the correct one in the first place. I’m extremely upset and staff didn’t even apologize for the inconvenience, they just grabbed the food out of my hand when I took it back the first time without even saying a word to me. I tried being nice and saying thank you and even apologizing since it could have been a simple mistake of giving me the wrong food in the first place. But clearly that didn’t matter.
  • JS
    Joshua Salmo
    Dec 8, 2025
    1.0
    Been to a lot of fast food places. This one Taco Bell had literally the worst mannered crew. They were crass and very rude.
  • JH
    Joseph Hoffman
    Nov 26, 2025
    1.0
    I work with people with special needs. After staff at another taco bell refused to assist my client we went here. Staff wanted us to use kiosks, client wanted to order from person, they told us we would have to wait. With 4 staff on duty, 3 standing side by side in food prep area the other walking around and working drive through it took 8 minutes for someone to come take client's order. It was NOT busy. They then forgot his orange vanilla cream soda which I had to go specifically get someone's attention to get after client was already almost done eating and he is a SLOW eater.
  • MP
    madi powell
    Nov 23, 2025
    1.0
    Waited 30 minutes for food, asked for manager twice. No one would acknowledge me at all when asking. Asked for when the order would be ready at 10 minutes, 20 minutes and 30 minutes. Still wouldn’t give a straight answer and no night shift manager or team leader ever came to talk to me. EXTREMELY DISAPPOINTED IN SERVICE!

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on West Sunshine Street?

The drive-through is open daily from 9:00 AM to 5:00 PM.

Where is the Taco Bell located in Springfield, MO?

It is located at 629 West Sunshine Street, Springfield, MO 65807.