Taco Bell

3.7
1754 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 629 West Sunshine Street in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
629 West Sunshine Street, Springfield, MO
65807, United States

Hours

Reviews

3.7
1,754 reviews
5 stars
720
4 stars
418
3 stars
285
2 stars
115
1 star
216

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor food quality.

Customer Service

Feedback highlighted a mix of rude and friendly staff, with several instances of unprofessional behavior.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsanitary conditions and poor food handling.

Speed of Service

Numerous reviews mentioned long wait times for orders, both in-store and drive-thru.

Food Quality

Customers expressed dissatisfaction with food quality, including stale items and incorrect preparation.
  • MP
    madi powell
    1 day ago
    1.0
    Waited 30 minutes for food, asked for manager twice. No one would acknowledge me at all when asking. Asked for when the order would be ready at 10 minutes, 20 minutes and 30 minutes. Still wouldn’t give a straight answer and no night shift manager or team leader ever came to talk to me. EXTREMELY DISAPPOINTED IN SERVICE!
  • MS
    michelle stoops
    1 day ago
    1.0
    Rude unresponsive staff- took over 20 minutes to fix my food in an empty restaurant… literally empty no one else is here- and they can’t answer me when I ask how much longer till my food is ready or can I speak to a manager please.
  • RS
    Richie D. Hammond Sr.
    2 days ago
    4.0
    Early morning afternoon evening Taco Bell's great for doordashing
  • JT
    John Taylor
    Nov 1, 2025
    3.0
    The CSR didn't give me my cup. I should have had a medium drink. I visited on 11/01/2025 when Mac is not here this store is not run efficiently. I have a horrible experience when Mac is not actually running the restaurant.
  • RH
    R H
    Oct 22, 2025
    1.0
    Taco Bell in general has gone downhill very badly in my opinion. The two closer to my home are terrible so I drove out of my way to this one and it was gross too! The hard taco shells were so stale I couldn't stomach it. They tasted like an old dirty wet sock. Yummy! Just what I was craving! I also seem to remember there being actual food in the double deckers. These were so skimpy they were almost completely flat. I am quitting Taco Bell. I won't waste anymore of my money here!!!!! See ya!

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on West Sunshine Street?

The drive-through is open daily from 9:00 AM to 5:00 PM.

Where is the Taco Bell located in Springfield, MO?

It is located at 629 West Sunshine Street, Springfield, MO 65807.