Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3340 South Campbell in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported rude or dismissive behavior from staff, with several instances of poor service and lack of acknowledgment.
Food Quality
Numerous reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared meals.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables, restrooms, and overall unsanitary conditions.
Order Accuracy
Customers consistently experienced problems with order accuracy, including missing items and incorrect modifications.
Staff Attitude
While some employees received praise for their friendliness, many reviews noted a general lack of enthusiasm and professionalism among the staff.
LM
Lolo Marr
Feb 19, 2026
2.0
Location is usually okay but every now and then they miss. I gave them 2 stars cause the employees are friendly. Here’s my sad quesadilla that came not only cold but not cooked at all.
EM
Edmond McClure
Feb 17, 2026
1.0
Ran inside to get dinner for my Mom (personally, I don't care for TB). Nobody greeted me. I placed my order on a tablet. The guy came out, called my name and placed the bag in front of me. I had to ask for my drink. He never said "Thank you" or "have a nice day". Very CRAP customer service.
PP
Paige Phillips
Feb 8, 2026
1.0
Everyone’s very nice but the last few times we’ve gotten Mexican pizzas they’ve been horrible and inedible. I think the fryer oil is bad
KH
Kari H
Feb 5, 2026
3.0
I like this taco bell but last night the guy was so rude. They had forgotten two bean burritos and a chalupa. I nicely said in the drive thru, they had forgotten it. The guy said "really?" and told him what I was missing. He closed the window and comes back and says what were you "missing again?" Then I told him again and he comes back with a bag and says "here". He was extremely put out. Be so forreal. Yall are telling me you wouldn't want your $15 worth of missing food? Not only that, they didnt even give me the cheese taco for my box ðŸ˜.
MS
mea simms
Feb 2, 2026
2.0
I just came into the drive thru and ordered my food. first of all, we had to repeat and wait MULTIPLE times because the person wasn’t listening. then we get our food and get home and the cheese cups weren’t even filled, and the food is cold. yes i get it’s 11 at night but that’s outrageous. we were patient and nice the entire time.