Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3340 South Campbell in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported issues with food quality, including stale items, incorrect orders, and insufficient portions.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to inquiries.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Ordering Process
Customers expressed frustration with the reliance on kiosks for ordering, leading to confusion and dissatisfaction with service.
Employee Performance
While some employees received praise for their friendliness and helpfulness, many reviews pointed out a lack of motivation and professionalism among staff.
DJ
Dylon Johnson
1 day ago
1.0
Every time I come here they either give me cold food or mess up my order. Look I work fast food I get busyness, but when I open my bad to a taco dumped upside down in the bag and never get the sause I ask for it becomes ridiculous. Absolutely no reason for it. The employees can be rude and dismissive and there is no need for it. Yall get paid to do a job if you dont want to do it leave. Check your employees Taco Bell.
PG
Pileh Gage
1 day ago
1.0
Went here a couple months ago and they simply didn't add half the toppings when i ordered online. Quesedilla was basically just hard bread with barely any cheese, no refunds no compensation. Not to mention everything here is incredibly unhealthy and the all the food is heated in plastic, might as well get a tv dinner. Do not support this evil corporation and if you do, certainly do not come during the night shift.
AM
Autumn Meadows
Jan 1, 2026
1.0
My boyfriend and I have been to this location multiple times with no issues until today. We ordered our food on the kiosk for dine in, once we received our food I was missing a taco. My boyfriend went back up to the counter to tell them and stood at the counter and waited for 10 minutes never to receive the missing taco. They stood there and stared at him whiling throwing paper into the trash can like basketballs. I went up and asked again and another employee handed it to me from where it had been sitting on the counter the entire 10 minutes my boyfriend had been standing there waiting. He then goes to eat his burrito which he had asked for no sour cream on and it had an extra amount of sour cream. The restaurant was not busy at all while we were there and if I could give them 0 stars I would.
LN
Layton Nelson
Dec 29, 2025
1.0
I went into this Taco Bell for a quick bite. I never received my food. After 20 minutes of waiting, I went up to the counter to ask about it and the man just walked off with no remark. I sat down and waited till could no longer wait anymore before I had to leave and I asked to speak with the manager, who gave me a refund- Layton Riekhof
PK
Patricia Kaye
Dec 24, 2025
1.0
I'd give them minus 5 if I could. I took one bite of the crispy chicken burrito and spit it out (I was in my car.) I was afraid it would make me sick; this chicken must have been cooked three days prior. The tortilla was dried out, so not fresh. I couldn't wait to get home and write a review from the info on the back of my receipt. I guess Taco Bell is so sick of bad reviews, they no longer give you the option; no info. I stopped going to TB when I heard they cook the beans, dry them, pulverize, send powdered beans to locations where they add water to make refried beans. Yuck!!! No more TB for me, and it used to be my favorite chain fast food. The bottom piece of my chicken was so hard, I couldn't cut it with a paring knife. Location on Campbell & Walnut Lawn in Springfield MO