Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3511 W Chestnut Expy. in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported rude and unprofessional behavior from staff, with several instances of employees being dismissive or disrespectful.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.
Food Quality
Customers frequently mentioned receiving cold or poorly prepared food, with complaints about skimpy portions and incorrect ingredients.
Service Speed
Numerous reviews noted slow service times, particularly in the drive-thru, with some customers waiting excessively long for their orders.
AJ
amber Jellison
Dec 29, 2025
1.0
Got a bean burrito, with ingredients still cold, didn't even melt the cheese inside, could have been from how little beans there where but it was cold to, never going here again the ppl are ok but this is not the first time.... The health department needs to pay em a surprise visit
JD
Jeremy “RP MacMurphy” Davis
Dec 27, 2025
4.0
Drive thru order, food was hot and fresh. The gal at the windows was great and atmosphere was full of gravity.
BC
Bronson Carder
Dec 24, 2025
1.0
I guess they think I can't hear them over their extremely loud machinery that makes this place unbearable to eat in.
But I'm sitting here listening to the manager talk about how she just wants me to go home so she can start closing. I'm the only one here, so I know she's talking about me.
It's 5pm. Not even, it's 4:46. I've heard them say a few times that they close at 7. Two hours from now. I was there for fifteen minutes total, it's not like I was sitting there all day.
Way to make someone feel welcome on Christmas.
JP
Justin Potter
Dec 20, 2025
1.0
I checked in for a door dash 10 minutes ago and was told it will be awhile, while there only focus is on the drive through, and issue is its not a big order, the drinks been sitting already finished for the 10 minutes wait.
CH
Carolyn Hutchins
Dec 12, 2025
2.0
Pizza should have meat and beans on the WHOLE pizza not meat on ONE triangle and beans red sauce on other 3. When you pay for extra meat. You should get it. Not extra beans or cheese. Id rather you take your time and make my food right than to hurry up.
What are the drive-through hours for Taco Bell at 3511 W Chestnut Expy, Springfield?
The drive-through is open from 9:00 AM to 4:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 5:00 AM Thursday through Saturday.
What payment methods are accepted at this Taco Bell location?
You can pay with American Express, Cash, Discover, MasterCard, and Visa.
Does this Taco Bell offer online ordering?
Yes, online ordering is available for pickup or delivery through their website and mobile app.
What are some popular menu items at this Taco Bell?
Popular items include classic tacos, burritos, Crunchwrap Supreme, Cheesy Gordita Crunch, Dollar Cravings, combos, and breakfast options.
Is there seating available inside the Taco Bell at 3511 W Chestnut Expy?
Yes, this location offers seating for dine-in customers.
Does this Taco Bell serve vegetarian options?
Yes, vegetarian options are available at this location.
Are families and children welcome at this Taco Bell?
Yes, families and children are welcome here.
Can I find other fast food options near Taco Bell at 3511 W Chestnut Expy?
Yes, nearby fast food restaurants include Sonic Drive-In, Burger King, McDonald's, Hardee's, and Waffle House for a variety of quick dining choices.
What services are available near this Taco Bell for car care?
Nearby, you can find Vroom Groom Car Wash for car cleaning and Big Boy's Towing & Recovery for towing and tire services.
Are there any entertainment or convenience options around the Taco Bell on W Chestnut Expy?
Yes, Redbox kiosks for movie rentals and Kum & Go gas station with convenience store and delicatessen are close by, useful for a quick stop before or after your meal.