Taco Bell

3.6
1699 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3511 W Chestnut Expy. in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3511 W Chestnut Expy., Springfield, MO
65802, United States

Hours

Reviews

3.6
1,699 reviews
5 stars
614
4 stars
408
3 stars
296
2 stars
129
1 star
252

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of employees being dismissive or disrespectful.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.

Food Quality

Customers frequently mentioned receiving cold or poorly prepared food, with complaints about skimpy portions and incorrect ingredients.

Service Speed

Numerous reviews noted slow service times, particularly in the drive-thru, with some customers waiting excessively long for their orders.
  • AJ
    amber Jellison
    Dec 29, 2025
    1.0
    Got a bean burrito, with ingredients still cold, didn't even melt the cheese inside, could have been from how little beans there where but it was cold to, never going here again the ppl are ok but this is not the first time.... The health department needs to pay em a surprise visit
  • JD
    Jeremy “RP MacMurphy” Davis
    Dec 27, 2025
    4.0
    Drive thru order, food was hot and fresh. The gal at the windows was great and atmosphere was full of gravity.
  • BC
    Bronson Carder
    Dec 24, 2025
    1.0
    I guess they think I can't hear them over their extremely loud machinery that makes this place unbearable to eat in. But I'm sitting here listening to the manager talk about how she just wants me to go home so she can start closing. I'm the only one here, so I know she's talking about me. It's 5pm. Not even, it's 4:46. I've heard them say a few times that they close at 7. Two hours from now. I was there for fifteen minutes total, it's not like I was sitting there all day. Way to make someone feel welcome on Christmas.
  • JP
    Justin Potter
    Dec 20, 2025
    1.0
    I checked in for a door dash 10 minutes ago and was told it will be awhile, while there only focus is on the drive through, and issue is its not a big order, the drinks been sitting already finished for the 10 minutes wait.
  • CH
    Carolyn Hutchins
    Dec 12, 2025
    2.0
    Pizza should have meat and beans on the WHOLE pizza not meat on ONE triangle and beans red sauce on other 3. When you pay for extra meat. You should get it. Not extra beans or cheese. Id rather you take your time and make my food right than to hurry up.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 3511 W Chestnut Expy, Springfield?

The drive-through is open from 9:00 AM to 4:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 5:00 AM Thursday through Saturday.

What payment methods are accepted at this Taco Bell location?

You can pay with American Express, Cash, Discover, MasterCard, and Visa.