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Taco Bell

3.6
(1544 reviews)

Business Details

(417) 865-4572

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3511 W Chestnut Expy. in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3511 W Chestnut Expy., Springfield, MO
65802, United States

Hours

Reviews

3.6
1,544 reviews
5 stars
555
4 stars
374
3 stars
267
2 stars
116
1 star
232

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, including instances of rudeness and unprofessional behavior, but also some praise for friendly and helpful employees.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Food Quality

There are numerous complaints about the quality of food, including cold items, insufficient portions, and overall dissatisfaction with taste.

Service Speed

Customers frequently mentioned long wait times, both in the drive-thru and for in-store orders, contributing to a negative dining experience.

Technology Issues

Several reviews highlighted problems with the ordering kiosks and app, causing inconvenience for customers.
  • KT
    Kadi Tinker
    1 day ago
    5.0
    Best 9am tacos ever from Taco Bell! Huge shoutout to the guy with the sick arm tattoo for making them! That’s how you make a 9am Taco!!!!! 🙌🙌🙌
  • WS
    Westen Smith
    6 days ago
    5.0
    I come through the drive thru every week for lunch and Jesse is so pleasant, the food is always good
  • WL
    Will Lile
    Jan 11, 2026
    1.0
    The chips literally tasted like they had been washed in sanitizer, and the portions are aweful based on what you pay for. Service is decent, but the food is completely terrible
  • AJ
    amber Jellison
    Dec 29, 2025
    1.0
    Got a bean burrito, with ingredients still cold, didn't even melt the cheese inside, could have been from how little beans there where but it was cold to, never going here again the ppl are ok but this is not the first time.... The health department needs to pay em a surprise visit
  • JD
    Jeremy “RP MacMurphy” Davis
    Dec 27, 2025
    4.0
    Drive thru order, food was hot and fresh. The gal at the windows was great and atmosphere was full of gravity.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 3511 W Chestnut Expy, Springfield?

The drive-through is open from 9:00 AM to 4:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 5:00 AM Thursday through Saturday.

What payment methods are accepted at this Taco Bell location?

You can pay with American Express, Cash, Discover, MasterCard, and Visa.

Brand Certified Facts from Taco Bell

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Certified March 01, 2026Yext Knowledge Graph
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