Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3511 W Chestnut Expy. in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
1,688 reviews
5 stars
613
4 stars
406
3 stars
295
2 stars
128
1 star
246
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, long wait times, and unprofessional behavior from staff.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Concerns about food quality, including cold items, insufficient portions, and poor preparation.
Technology Challenges
Customers expressed dissatisfaction with the reliance on kiosks for ordering, especially for those needing assistance.
Positive Staff Interactions
Some reviews highlighted positive experiences with friendly and helpful staff, particularly during busy times.
- LTLorelei Tindall3 days ago5.0I don’t ever normally leave reviews, but today was just absolutely something else. I’m a local caregiver for the department of mental health and today I was training with a new client and a trainer. My client decided they wanted Taco Bell for lunch and we decided to stop by the Taco Bell on Chestnut Expy around 4PM. We were very nicely greeted by a young lady named Pashuntz who seemed to be on her lunch break. Due to HIPPA Laws, I will not disclose any information regarding my client but miss Pashuntz noticed my client and decided that she was going to stand behind us to observe how we do things to ensure that she could be a greater help the next time that we decided to come in. She even tried her best to engage with my client while telling me and my trainer how grateful she is for the work that we do day to day, she was just the kindest people I’ve encountered in a long while and I really hope that everyone who has the chance to talk to miss Pashuntz feels that love from her she is an amazing human being. I just had to make extra time to talk with her because I really wanted to write this review for her as a thank you. You’ve absolutely made my entire week! Absolutely stop by down at the Taco Bell on Chestnut they have incredible staff.
- CCChasityNov 3, 20251.0The employees were very rude sassy and disrespectful towards the customers when trying to get their orders and leave. One specific woman inside had an attitude
- RRRyan RainwaterNov 2, 20251.0They don't know how to read a ticket and can't just put the items someone ordered in the bag.
- ACAndrew CooperNov 1, 20255.0They cool at night. Gotten sick there once a few years ago and I go several times a week. Im a dummy.
- EAEvan AngelOct 21, 20251.0Took 30 minutes to receive an order placed in advance. They gave me no compensation for my wait, and the cook that was on her phone will making my food hardly said sorry. Awful experience.
Frequently Asked Questions About Taco Bell
What are the drive-through hours for Taco Bell at 3511 W Chestnut Expy, Springfield?
The drive-through is open from 9:00 AM to 4:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 5:00 AM Thursday through Saturday.
What payment methods are accepted at this Taco Bell location?
You can pay with American Express, Cash, Discover, MasterCard, and Visa.
Does this Taco Bell offer online ordering?
Yes, online ordering is available for pickup or delivery through their website and mobile app.
What are some popular menu items at this Taco Bell?
Popular items include classic tacos, burritos, Crunchwrap Supreme, Cheesy Gordita Crunch, Dollar Cravings, combos, and breakfast options.
Is there seating available inside the Taco Bell at 3511 W Chestnut Expy?
Yes, this location offers seating for dine-in customers.
Does this Taco Bell serve vegetarian options?
Yes, vegetarian options are available at this location.
Are families and children welcome at this Taco Bell?
Yes, families and children are welcome here.
Can I find other fast food options near Taco Bell at 3511 W Chestnut Expy?
Yes, nearby fast food restaurants include Sonic Drive-In, Burger King, McDonald's, Hardee's, and Waffle House for a variety of quick dining choices.
What services are available near this Taco Bell for car care?
Nearby, you can find Vroom Groom Car Wash for car cleaning and Big Boy's Towing & Recovery for towing and tire services.
Are there any entertainment or convenience options around the Taco Bell on W Chestnut Expy?
Yes, Redbox kiosks for movie rentals and Kum & Go gas station with convenience store and delicatessen are close by, useful for a quick stop before or after your meal.