Taco Bell

3.6
1923 reviews
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Business Details

1335 W Kearney St, Springfield, MO
65803, United States
(417) 831-0076
https://locations.tacobell.com/mo/springfield/1335-w-kearney-st.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1335 W Kearney St in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1335 W Kearney St, Springfield, MO
65803, United States

Hours

Reviews

3.6
1,923 reviews
5 stars
719
4 stars
413
3 stars
337
2 stars
141
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and for in-store orders, often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly made food, leading to customer frustration.

Staff Attitude

Numerous customers described staff as rude and unhelpful, with a lack of professionalism and customer service.

Food Quality

Several reviews mentioned dissatisfaction with food quality, including skimpy portions and poorly prepared items.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty tables and unpleasant odors.
  • TB
    Talia Baxter
    Jan 4, 2026
    1.0
    Don’t recommend if you’re in a hurry. We were the only people in the restaurant and there was 3-4 cars in the drive thru. We ordered through the kiosk and after waiting for 20 minutes we went up to the counter and asked if they had an ETA on our order. The young man said that would start working on it. Another 5 minutes goes by before our order is ready, we unwrap one the burritos we ordered and it looks like it has exploded in wrapper. When we took it back to the counter and asked for it be remade there was some rude remarks heard coming from the kitchen.
  • PG
    Patty Goss
    Dec 28, 2025
    3.0
    Interesting yet over priced for the average family.
  • DD
    David Denton
    Dec 23, 2025
    2.0
    Waited in the pick up line for about 20 minutes at least because a guy quit and the manager scheduled 3 people. So a place full of vehicle were waiting forever. The manager just happened to be 2 hours away and couldn't make it. If youre gonna work your guys like that and not be there when you need to be, then maybe pay them the manager hours. Its bad enough they dont do full portions.
  • JM
    jeff M76
    Dec 22, 2025
    1.0
    We placed an online order and waited for over an hour in the lobby. We were told the drive thru was the highest priority and we would have to continue waiting. All the while they ignored everyone in the lobby. We canceled the order after several others canceled their orders. All the while the employees were talking about previous customers complaints from earlier.
  • DJ
    Danny Johnson
    Dec 13, 2025
    1.0
    Customer service is like talking to a tree.
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Frequently Asked Questions About Taco Bell

What are the Taco Bell drive-through hours in Springfield at 1335 W Kearney St?

The drive-through is open Monday to Thursday and Sunday from 9:00 AM to 4:00 AM, and on Friday and Saturday from 9:00 AM to 5:00 AM.

Can I order Taco Bell online for pickup or delivery?

Yes, you can order ahead online or via the mobile app for pickup or delivery at this location.