Service Issues
Many customers reported long wait times, incorrect orders, and poor customer service, with some employees being rude or unhelpful.
Food Quality
Several reviews mentioned issues with food quality, including missing ingredients, cold food, and poorly assembled items.
Kiosk Ordering
The shift to kiosk-only ordering was criticized for being inconvenient, especially for seniors and those unfamiliar with the technology.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.