Taco Bell

3.7
438 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3860 West Sunshine Street in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3860 West Sunshine Street, Springfield, MO
65807, United States

Hours

Reviews

3.7
438 reviews
5 stars
183
4 stars
92
3 stars
68
2 stars
28
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, including rude interactions with staff.

Food Quality

The quality of food was inconsistent, with complaints about soggy tacos, missing ingredients, and overall dissatisfaction with the meals.

Cleanliness

Several reviews mentioned dirty dining areas and unclean tables, indicating a lack of attention to cleanliness.

Pricing Concerns

Customers expressed frustration over high prices for the food, feeling that the value did not match the cost.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, highlighting friendly staff and good experiences.
  • JN
    Jeff Numsak
    Oct 28, 2025
    1.0
    Really bad at getting food out in a timely matter and actually getting orders right. Has happened every visit, so I won’t be visiting anymore.
  • LR
    Lynda Reed
    Oct 15, 2025
    3.0
    Wanted to grab a quick bite... Ummmm not.... I ordered a bean burrito and the 2 taco meal (literally 2 tacos & soda) $15! Seriously?? It took so long to get my order(15 mins) (only 2 people b4 in line) that i was then late to my next apt. Also, I wanted to order something that was being advertised on the windows and the kiosk inside- only to be told they're not selling those anymore - THEN DON'T ADVERTISE THEM!
  • WJ
    William Jager
    Aug 31, 2025
    1.0
    Absolutely horrible, will never be going back. Taco was soggy And greasy to the point, my tacos were falling apart. Open the package to My Cheesy Street Chalupa‘s to nothing inside them. A total rip off the best thing that I could say is my Baja blast was fine. People need to find other jobs.
  • GG
    God God
    Aug 29, 2025
    1.0
    I’ve been here a few times, upon grand opening and (2) weeks after, it was great. But boy has it gone to crap since then. Apparently the employees can not read. The receipt says, Vegetarian Pizza, light tomatoes, but apparently that was just too hard. I paid for a vegetarian pizza, but got diarrhea nachos. I’m not kidding, it looks like diarrhea nachos. I didn’t order deadly nachos full of deadly allergies, but Taco Bell thinks that’s funny. You know what I think is funny, personal injury lawsuits.
  • LB
    Latrisia Beeman
    Aug 7, 2025
    2.0
    The chicken Chalupa shell was so hard you couldn't eat it.Tasted like it was cooked last week.

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on West Sunshine Street?

The drive-through at Taco Bell is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:00 AM on Friday and Saturday.

Where is Taco Bell located in Springfield?

Taco Bell is located at 3860 West Sunshine Street, Springfield, MO 65807, USA.