Subway

3.7
330 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Springfield Subway® Restaurant at 2721 N. Kansas Expressway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2721 N. Kansas Expressway, Springfield, MO
65803, United States

Hours

Reviews

3.7
330 reviews
5 stars
157
4 stars
56
3 stars
42
2 stars
18
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude or unprofessional behavior.

Food Quality

Several customers expressed dissatisfaction with the quality of food, citing stale bread and incorrect orders.

Cleanliness

The cleanliness of the establishment is inconsistent, with some reviews noting a clean environment while others report dirty dining areas and restrooms.

Management Issues

There are complaints regarding management and employee training, with some customers feeling that staff are unprepared or poorly managed.

Online Ordering

Issues with online ordering and fulfillment were frequently mentioned, including delays and incorrect orders.
  • SS
    Samiru Sudharaka
    Nov 15, 2025
    2.0
    I showed my coupon before ordering and they said its valid and work. After I got my food they charged full price and say sorry coupon cannot use.
  • BP
    Bambi Perry
    Oct 5, 2025
    5.0
    nice people. smies
  • JC
    Jared Cullison
    Sep 16, 2025
    5.0
    A review for Subway? Normally, I wouldn’t bother. We all know what a Subway is, but this experience was exceptional. Newly remodeled, wonderful service and attitudes in everyone at the store, clean, and a great sandwich. Management is doing something right.
  • TB
    Tanner Baldwin
    Sep 12, 2025
    5.0
    I just wanted too get on here to shoutout Miss Tia. Very very sweet girl who helped me help others Tia will welcome you in when you walk in with a face that says im happy too help. The man with her has also been very kind everytime im in there good job guys 👍
  • AW
    Anna Williams
    Sep 7, 2025
    1.0
    I haven't even received my food yet, but my first interaction is worth with 1 star. The man behind the counter asked money or card. I said I ordered 2 online orders 20 minutes ago. HE ROLLED HIS EYES AND GOT ANNOYED because he was "behind". While the other worker was messing around in the back. I apologized to him for having 2 online orders, but still got attitude. Eye roll after eye roll. I'm sorry, but online orders should be made as they come in. We shouldn't be sitting in lobby for half an hour watching other customers walk in and get theirs made immediately. What's the point of online ordering?????? Super disappointed as we utilize this Subway ALOT. 6 customers had their sandwiches made whole my daughter and I sat. Also, they made it as "Pick up Ready!" At 5:35, it is now 5:52 and they haven't even started yet......

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 2721 N. Kansas Expressway in the Town & Country Shopping Center, Springfield, MO 65803.

What are the operating hours of this Subway location?

This Subway is open daily from 9:00 AM to 10:00 PM, with special holiday hours such as closing early at 8:00 PM on December 24, 2025, and being closed on November 27 and December 25, 2025.