Subway

3.7
263 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Springfield Subway® Restaurant at 1923 East Kearney brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1923 East Kearney, Springfield, MO
65803, United States

Hours

Reviews

3.7
263 reviews
5 stars
117
4 stars
52
3 stars
30
2 stars
16
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for their friendliness and efficiency, while others are criticized for rudeness and unprofessional behavior.

Food Quality

Several customers reported issues with food quality, including incorrect orders, stale ingredients, and unsatisfactory portion sizes.

Cleanliness

The cleanliness of the restaurant is inconsistent, with some customers noting it as clean and well-maintained, while others reported unsanitary conditions.

Atmosphere

The atmosphere is described as unwelcoming by some customers, particularly regarding seating policies and staff interactions.

Management Issues

There are complaints about management, including poor handling of customer complaints and inadequate staff training.
  • GH
    Gabriel Horner
    Dec 13, 2025
    1.0
    Nikomi was horrible, terrible customer service seems like she hates her job.
  • JJ
    Josh
    Oct 12, 2025
    1.0
    Lots of flies in the restaurant order a sandwich with turkey, ham, provolone, lettuce, spinach, tomatoes, pickles, black olives extra mayonnaise, and mustard. Received a mayonnaise sandwich with no lettuce no spinach
  • WW
    Wuzzle Wuz (Wuzzle)
    Oct 5, 2025
    1.0
    Ok so I came in today after buying some food from Walmart and got told I couldn't sit and eat like wth I never got told I couldn't sit anywhere so I got up and left its weird and uninviting then I tried to buy a bag of chips no change for 100 they suck here
  • JB
    James Brazas
    Sep 10, 2025
    5.0
    Came in for lunch today with my wife and Starr served us. Wonderful woman with a great attitude and made our sandwiches with the precision of a swordsmith making their next masterpiece. Thank you Starr for the amazing service.
  • SB
    Sommer Broox
    Sep 7, 2025
    1.0
    "Tab" wouldn't let me switch my chips out because I made an online order and they only had 4 kinds listed when they clearly had way more. I wanted the spicy dill pickle chips and not the jalapeño. Every subway I've ever been to has let me do this and I am a regular subway eater. Apparently they aren't allowed to because they are "privately owned"

Frequently Asked Questions About Subway

What are the operating hours of Subway at 1923 East Kearney?

Subway at 1923 East Kearney is open daily from 8:00 AM to 9:00 PM.

Does the Subway at 1923 East Kearney offer delivery services?

Yes, Subway offers delivery services for your convenience.