Subway

3.9
261 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Springfield Subway® Restaurant at 2734 E Chestnut brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2734 E Chestnut, Springfield, MO
65802, United States

Hours

Reviews

3.9
261 reviews
5 stars
127
4 stars
57
3 stars
28
2 stars
12
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, particularly with rude staff and management.

Food Quality

Mixed feedback on food quality; some customers praised fresh ingredients while others reported issues with stale bread and incorrect orders.

Staff Performance

Inconsistent staff performance noted, with some employees receiving high praise for their service while others were criticized for being inattentive or rude.

Cleanliness

Cleanliness of the location received positive remarks, although some customers reported unsanitary practices by staff.

Order Accuracy

Frequent complaints about incorrect orders and issues with online order fulfillment.
  • JO
    Jana O'Connor
    Nov 24, 2025
    1.0
    Absolutely disappointed, I went in for a salad. I asked for chicken, he didnt ask if I wanted it warmed up just threw it in the warmer. The lettuce was brown, not a little but over half of the container was browned. The spinach, that should have been tossed out a long time ago!! Nasty! When I went to pay he did not ask if I wanted a drink and rang the pitiful salad up, he said the total $8.32. I tapped the card, and once the payment had processed I saw the total was $9.56. There was a tip added to my purchase without asking. But by that time he had already walked away from the register. He was INCREDIBLY rude!! Ethan, I believe is his name. Terrible customer service. I have been in the industry for over 20 years, that was the worst experience ever.
  • LP
    Lizbeth Padron
    Oct 21, 2025
    1.0
    Ethan the Manger was very disrespectful and back talking towards me. one of the worst experiences I’ve ever had to deal with he told me to clean my ears if I was going to order. I don’t recommend coming here when ETHAN is working.
  • BZ
    Brandon Zimmerman
    Oct 9, 2025
    2.0
    The last two times I have been to this location have been negative. The first time I placed an order online. I went to the store to pick it up. After waiting in line they told me they threw away the receipt for my order and have no idea what it was. I had to tell them what I wanted. On the second occasion I ordered online. I had ordered two chips. They had only given me one chip and it was the wrong one. I had also ordered a pepsi zero and when I got home realized they had given me pepsi.
  • DT
    David Thompson
    Oct 1, 2025
    1.0
    If I could leave 0 stars I would, the staff were too busy talking to serve us, then she overcharged us, then said she would fix it but did not do so. Saud she didn't know how. Avoid this place like the plague.
  • EE
    Elizabeth
    Sep 29, 2025
    1.0
    This store is closer to my house than Ingram milll location, but I usually go there anyway because this location just isn't good. Bread's so hard you can't even eat either end pieces and everytime I pay for double steak, I don't get it. Meanwhile the regular steak subs from my kids sandwich gets way more meat than mine. It's like what theeee...

Frequently Asked Questions About Subway

What are the operating hours for Subway at 2734 E Chestnut in Springfield, MO?

Subway at 2734 E Chestnut is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 6:00 PM.

Does this Subway location offer catering services?

Yes, this Subway offers catering services to meet your group dining needs.