Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Springfield, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 210 West Battlefield for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
1,753 reviews
5 stars
795
4 stars
448
3 stars
232
2 stars
82
1 star
196
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported consistently slow service, with wait times often exceeding 20 minutes for simple orders.
Food Quality
Several reviews highlighted issues with food quality, including stale items, incorrect orders, and spoiled meat.
Customer Service
While some customers praised the friendliness of the staff, others experienced rude service and unhelpful responses to complaints.
Cleanliness
The cleanliness of the playground and dining area was frequently criticized, with reports of trash and unsanitary conditions.
Overall Experience
Mixed reviews indicate that while some customers enjoyed their experience, many expressed disappointment and frustration with service and food quality.
- JSJason SargentDec 29, 20254.0I like Sonic and the new smashburgers are a hit! We love them. We ordered the pretzel bun smashburger with bacon.... so good! The new fries are good, but I liked Sonic fries before too. My wife loves the tator-tots and Sonic onion rings are also a treat. We like the new burgers but also hope the classic super Sonic burger doesn't go away. Chili cheese dogs are good... no complaints. I do recommend this location and the smashburger! This location always has friendly staff
- JBJack BauerDec 21, 20252.0I ordered through the app, two combo meals. The server who brought the food brought a bag of mozzarella sticks (didn’t order them) and then proceeded to take 15 minutes before someone finally gave me the time to tell them my order was wrong. They treated me very rudely, like I was the problem for getting the wrong order. They were very short and dismissive of the extra hour I had to spend waiting for my food. I called and the cook picked up, who was the only person who seemed apologetic in any way, so props to her for that. But the carhops were extremely disrespectful, given that they mixed up the receipts and made the mistake. Normally, I’d let stuff like this slide because people make mistakes. What’s not okay is to make the customer feel responsible for the stores mess up. Wildly unprofessional and should be immediately addressed by management.
- JMJohn MestemacherDec 19, 20255.0Its a sonic. I got my food fast and it was tasty. As expected. Good.
- LSLaura StevensDec 15, 20251.0At Sonic, we only ordered 4 drinks and we’ve sat for 45 minutes. When I asked about it they answered and said they were no longer taking any orders. They didn’t look that busy and had I not already paid, I would have left.
- EZEnmar ZannDec 8, 20253.0I got drink at night it fell off my hand and I tried them to ask them for a new one.They told me you have to buy new one cant remake the other day I talked with the morning shift manager and they told me.I'm sorry and she was so helpful.But the night shift manager no thanks for the morning shift manager for helping