Food Quality
Several customers reported issues with food quality, including cold items, incorrect orders, and food that was not made to order.
Service Issues
Customers frequently mentioned long wait times, incorrect orders, and unresponsive staff, leading to frustration.
Staff Friendliness
Despite service issues, many reviews highlighted friendly and helpful staff members who provided good customer service.
Mobile Ordering
Customers expressed dissatisfaction with the mobile ordering system, citing glitches and issues with order accuracy.
Overall Experience
While some customers had positive experiences, many expressed disappointment with the consistency of service and food quality.