Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Springfield, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 635 W. Commercial for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
2,034 reviews
5 stars
914
4 stars
506
3 stars
264
2 stars
117
1 star
233
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude staff and poor service, with long wait times and incorrect orders being common complaints.
Food Quality
Many reviews highlighted issues with cold, poorly prepared, or incorrect food orders, leading to dissatisfaction.
Management Issues
Several customers noted a lack of effective management, with complaints about staff behavior and overall restaurant operations.
Inconsistent Experience
While some customers had positive experiences, the majority indicated a trend of disappointment and frustration with service and food quality.
- HHHBC3 days ago5.0Service was a little slow in delivery to car of purchased food; however the carhop guy was extremely kind about the inconvenience and redeemed the entire experience.
- JPJeff PaczesnyDec 29, 20254.0Staff was sort of rude
- TTToriNov 29, 20251.0We were the only ones at this location this morning. Food came out cold. If I could give less than a star for service I would. Girl with the name tag Taylor came out and shoved the food at me and didn't say a word. I said thank you, she huffed and walked away. Cold burrito cold service. I get a bad day but let's not make it everyone's problem.
- JWJohn WilliamsonNov 19, 20251.0Ordered 47.00 dollars of food, asked for BBQ sauce for chicken and was told it was an extra charge. Called and spoke with someone who said was manager and was met with rudeness. Needless to say that I won't be spending money here anymore, there are plenty places with polite staff to go to
- XDXavier DNov 7, 20254.0I've been here a few times. It's a rather nice Sonic Drive-In, compared to my experiences working in and out of them during early adulthood. The employees are nice, do their job efficiently, and the food is above the average quality I tend to experience.