Brand Certified
Sonic Drive-In
3.9(2046 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
635 W. Commercial, Springfield, MO
65803, United States
Certified by Sonic Drive-In • Mar 01, 2026
(417) 866-6245
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/mo/springfield/635-w--commercial/store-2882
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Springfield, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 635 W. Commercial for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.9
2,046 reviews
5 stars
918
4 stars
508
3 stars
266
2 stars
118
1 star
236
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude staff and poor customer service, with many experiences of long wait times and incorrect orders.
Food Quality
Many reviews highlighted issues with cold, poorly prepared, or incorrect food items, leading to dissatisfaction with the overall dining experience.
Management Issues
Several customers noted a lack of effective management, with complaints about staff behavior and service efficiency.
Inconsistent Experience
While some customers had positive experiences, the majority reported consistent problems, suggesting a significant decline in service and food quality.
- ZZZachFeb 23, 20261.0I ordered a Coney dog meal on February 20th at 2:21pm I received the food 10 miles down the road realized I had nothing but tater tots I called and told me I could come back and get it later 8:00 p.m. I went back to get it manager said she couldn't do nothing with this receipt walked off and walked off I called ask her for her name she said it's about the Coney and hung up the phone Very rude
- LKLevi KempFeb 9, 20262.0Ordered a cherry limeade, screen said payment went through but when the guy came out he said it didn't. When I went to get my card for him to run it again he said "I'm not arguing with you over it just take it then" and walked away muttering. Wasn't even a limeade it was a Sprite Not an uncommon interaction at this location unfortunately
- JDJenna DibbenFeb 7, 20261.0Ordered 2 foot long coneys, they were cold, didnt get my pretzel and cheese , and ordered a strawberry cheesecake shake with hot fudge and oreos added and just got the strawberry cheesecake shake..called them and they said they know for a fact it was made and sent out and I could take thier word for it because he was the manager at the business and would not fix the mistake...will not online order from here again
- CWChristopher WyscarverFeb 6, 20261.0Was charged extra for there mistake, and they non stop make mistakes at this location, and act like you are lying to them.
- DKDean KuntzelmanJan 17, 20265.0It's always a Blast @ Sonic I love to hear you say that you love to hear I had a Blast at your store!!! Hardy hardy harr harr harr
Brand Certified Facts from Sonic Drive-In
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Certified March 01, 2026Yext Knowledge Graph
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