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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Springfield, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3525 Chestnut Expressway for the ultimate SONIC experience!
Many customers reported issues with food quality, including cold, greasy, and poorly prepared items.
Service Experience
While some customers praised the friendly and helpful staff, others experienced rude service and order mistakes.
Order Accuracy
Numerous reviews highlighted problems with incorrect orders and missing items.
Cleanliness
Several customers noted unsanitary conditions and a lack of cleanliness in the drive-thru area.
Value for Money
Customers expressed concerns about the rising prices relative to the quality of food received.
LH
Lonnie Hicks
Jan 13, 2026
4.0
Staff was great, music on point, food was a little lack luster with pickles on a burger that shouldn't have had them.
MH
Matthew Hoelker
Jan 12, 2026
4.0
It's Sonic food but the servers always have a smile on thier face and friendly. I use the app when I order to get the best deals.
DC
Doug Carrell
Dec 17, 2025
4.0
Sometimes my order is wrong.
BW
Becca Woods
Dec 3, 2025
1.0
The young lady behind the speaker was very kind and professional in both taking my order and delivering my order to my window.
But you can really tell when the kitchen employees don't care because sadly it shows in the food.
The order of tots, stail and grease soaked and honestly seamed like a "re-dip",
my BLT on a regular bun, burnt bun, soggy with entirely to much mayo, and over grown with lettuce shrubbery. The bacon, what I found of it was crumbled, burnt to an unpleasant powder and buried beneath everything else. My mango sprite has so much mango syrup in it its not even drinkable. My wife's breakfast burrito also had the "re-dipped" tots which made everything else inside it taste of fryer oil.
Why?
Why is it so hard to get a decent meal anymore? People are working harder than ever for their earnings, ( except the kitchen crew here) do we not deserve to be fed a decently prepared meal when we choose to spend at your establishment?
DO BETTER !!!!!!!!!!
P.S.
CHANGE YOUR FRYER OIL, ITS ALL YOU CAN TASTE.