Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Springfield, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3525 Chestnut Expressway for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
1,791 reviews
5 stars
807
4 stars
452
3 stars
261
2 stars
101
1 star
170
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers generally praised the friendliness and professionalism of the staff, although there were instances of unprofessional behavior and poor order handling.
Food Quality
Many reviews highlighted issues with food preparation, including cold, greasy, or poorly cooked items, while some customers enjoyed specific menu items.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, indicating a need for better attention to detail.
Cleanliness
Several customers noted unsanitary conditions, particularly regarding the fryer oil and the cleanliness of the drive-thru area.
Pricing Concerns
Some customers expressed dissatisfaction with food prices, feeling they were too high for the quality received.
- DCDoug CarrellDec 17, 20254.0Sometimes my order is wrong.
- BWBecca WoodsDec 3, 20251.0The young lady behind the speaker was very kind and professional in both taking my order and delivering my order to my window. But you can really tell when the kitchen employees don't care because sadly it shows in the food. The order of tots, stail and grease soaked and honestly seamed like a "re-dip", my BLT on a regular bun, burnt bun, soggy with entirely to much mayo, and over grown with lettuce shrubbery. The bacon, what I found of it was crumbled, burnt to an unpleasant powder and buried beneath everything else. My mango sprite has so much mango syrup in it its not even drinkable. My wife's breakfast burrito also had the "re-dipped" tots which made everything else inside it taste of fryer oil. Why? Why is it so hard to get a decent meal anymore? People are working harder than ever for their earnings, ( except the kitchen crew here) do we not deserve to be fed a decently prepared meal when we choose to spend at your establishment? DO BETTER !!!!!!!!!! P.S. CHANGE YOUR FRYER OIL, ITS ALL YOU CAN TASTE.
- MCMrs. CNov 20, 20255.0Food was fresh and decent.
- JSJohnny SpragueOct 20, 20254.0Very informative and friendly
- SBSarahbeth BrockOct 13, 20255.0Stopped in for lunch, had Corn dogs and water. Everything was great!