Pizza Hut

3.8
323 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 3868 W Chestnut Expy in Springfield, MO. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts checksNot available

Location

Pizza Hut
3868 W Chestnut Expy, Springfield, MO
65802, United States

Hours

Reviews

3.8
323 reviews
5 stars
163
4 stars
56
3 stars
30
2 stars
15
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude interactions and unresolved complaints.

Food Quality

Inconsistent food quality noted, with some customers enjoying fresh and delicious meals, while others received poorly prepared items.

Delivery Issues

Frequent complaints about delivery delays and incorrect orders, leading to customer frustration.

Cleanliness and Safety

Concerns raised about hygiene practices, particularly regarding food handling by staff.

Overall Experience

Varied experiences reported, with some customers expressing loyalty and satisfaction, while others vowed not to return.
  • AR
    Ashley Rogers
    4 days ago
    1.0
    I have tried everything to get my card to work online so I can order my son some food and your store don't except my card online ????? You just lost my business for good because you have no problem taking the same card in store!!!!!!!!!!!
  • DP
    Dan “Spyder” Person
    Jan 4, 2026
    5.0
    Gteat, friendly service! Hey... It's Pizza Hut..you can't go wrong!
  • EM
    Elizabeth “Lizz Kate” Mansfield
    Jul 17, 2025
    5.0
    Will definitely go here again! The workers and their manager are very welcoming. Definitely 5 star service and pizza is waaaaay better than the pizza hut in my town. I can't wait to visit again 💚
  • SV
    Sandy Vaughn
    Jul 20, 2019
    4.0
    It's open late, and they will add or leave off whatever you like with no problem. They were very courteous and polite
  • AG
    Amber Green
    Feb 16, 2019
    1.0
    Not even worth 1 star! Granted the weather was a bit nasty out but not enough to close the store. i waited almost 4 hrs for my pizza and live 2miles away if that. called twice and both times was told it will be this much longer. asked for a free cookie or something cuz they didnt offer anything and was told it will an additional hr on top of the 3 i am already wating. so asked for 2 free 2 liters instead they said ok. well 10mins shy of 4 hrs and my pizza shows up, cold, crust flacky, honestly didnt even look good or smell like pizza i couldnt even eat it i was so upset and my kids were even saying it wasnt good and complaining it was cold. And on top of that they didnt bring the 2 free 2 liters they promised. i paid $50 for cold pizza that took 4hrs even called customer service just 2 have them transfer my call back 2 the store who originally took my online order. I am NOT Happy i know this is a new store but i would never order frm them again. They supposedly gave me $15 credit but i am so not impressed with thier service or thier customer care. Deff do not recommend them 😡 -Angry mom of 5 hungry kids

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 3868 W Chestnut Expy in Springfield, MO?

Pizza Hut is open from 9:00 AM to midnight Sunday through Thursday, and from 9:00 AM to 1:00 AM on Friday and Saturday.

What delivery services does Pizza Hut at this location offer?

This Pizza Hut offers delivery, in-store pickup, curbside pickup, and no-contact delivery.