At Papa Johns Pizza in Springfield, MO, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Springfield pizza for any occasion. Call us for pizza delivery in Springfield or stop by 1037 Glenstone Avenue for carryout to order the best pizza in Springfield, along with breadsticks, wings, and more!
Many customers reported issues with undercooked or poorly made pizzas, with some stating the quality has declined significantly.
Customer Service
There are numerous complaints about rude or unprofessional staff, particularly from management, leading to negative customer experiences.
Delivery Issues
Customers frequently mentioned long wait times for delivery and incorrect orders, causing frustration and dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good service during their visits.
Pricing Concerns
Several reviews noted that the prices are perceived as high compared to competitors, especially given the quality of food received.
LM
Levi Mattingly
2 days ago
1.0
The pizza could've been cooked longer. I received the worst Papa Johns pizza tonight. But I'm not surprised, Springfield has awful food anywhere you go
KT
Kathy Tiemann
2 days ago
1.0
The manager was so rude. I’m not sure I have ever had someone in customer service be that hateful. Dominoes got my 10+ pizza order instead with no issue
CB
Charles Boyd
Nov 3, 2025
4.0
Order placed 11/02 was on point. We usually do the Hut for pizza night but my wanted PJs. The pizza was really good. The medium w/ chx and Alfredo sauce not so much. The chx/ parm bites were also good 👍
JJ
JT
Oct 31, 2025
3.0
Like walking into a vacant building. The service is friendly, the food is pizza, the atmosphere is creepy.
RJ
Roxanne Jones
Oct 30, 2025
3.0
Good food but only if you want to spend a ton of money. Not great value.