At Papa Johns Pizza in Springfield, MO, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Springfield pizza for any occasion. Call us for pizza delivery in Springfield or stop by 1037 Glenstone Avenue for carryout to order the best pizza in Springfield, along with breadsticks, wings, and more!
Customers reported inconsistent food quality, with many mentioning undercooked pizza and poor ingredient distribution.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly from management, leading to a negative customer experience.
Wait Times
Many customers experienced long wait times for their orders, often exceeding the estimated delivery time.
Value for Money
Several customers felt that the prices were too high for the quality of food received, leading to dissatisfaction with the overall value.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and expressed satisfaction with their food.
RL
Raouf Ladjimi
1 day ago
1.0
I send my friend to buy a pizza paying cash, and the manager refused to take the order told him I wouldn't take your order because u didn't order online and u always come and buy in cash. When my other friend when to him he told him I won't service him because he never order online and im by myself on the store 😡, the pizza test like trash that he made after we complained and he was super rude.
AP
Anna Payne
Dec 12, 2025
4.0
good food
LM
Levi Mattingly
Nov 22, 2025
1.0
The pizza could've been cooked longer. I received the worst Papa Johns pizza tonight. But I'm not surprised, Springfield has awful food anywhere you go
KT
Kathy Tiemann
Nov 22, 2025
1.0
The manager was so rude. I’m not sure I have ever had someone in customer service be that hateful. Dominoes got my 10+ pizza order instead with no issue
CB
Charles Boyd
Nov 3, 2025
4.0
Order placed 11/02 was on point. We usually do the Hut for pizza night but my wanted PJs. The pizza was really good. The medium w/ chx and Alfredo sauce not so much. The chx/ parm bites were also good 👍