CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Springfield is here with warmth and welcome. Panera Bread. Food as it should be.
Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and poor treatment.
Food Quality
Food quality was inconsistent, with several complaints about rotten ingredients and small portions, but some customers enjoyed specific items like mac and cheese.
Cleanliness
The cleanliness of the location was frequently criticized, with reports of dirty tables and unsanitary conditions.
Pricing Concerns
Many customers felt that the prices were too high for the quality and quantity of food received.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the casual vibe while others found it too loud or uncomfortable.
KF
Kristina Fearnside
Nov 7, 2025
1.0
Worst Panera I’ve ever been to. Ordered a whole Greek goddess salad, received a half. Lettuce was wilted and rotten in many parts. Restaurant was dirty and service was nothing exceptional. I’ll never return to this location.
AJ
Aleksadre Jakobia
Nov 5, 2025
1.0
Young blonde girl didn’t tell me the code for restroom
Super rude 🤮
DW
Donna Wagner
Oct 17, 2025
5.0
Thanks so much for the wonderful lunch experience today with my 93 year old mother....the manager gave my mom a $2 Discount on her pick two ...the food and service was great...and the boy bussing tables was going way beyond cleaning up the dining room and always having a table ready and was very helpful nice and well mannered...
AV
Angela Vescuso
Oct 16, 2025
5.0
What a great place! The girl was so nice! She said she's been working there over 10 years and really made the experience better! Thank you!
GB
George Beltz
Sep 25, 2025
2.0
Picked up a Caesar salad and soup to go. Soup was fine, but when I took a bite of the salad I got a couple of pieces of rotten lettuce. They were foul and slimy! Gross!!
Before I ate anymore I picked through it carefully and pulled out about 8 pieces with significant rot.
C'mon Panera, teach your folks not to cut up lettuce without culling the rot first!