CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Springfield is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported long wait times at the drive-thru, with some experiencing delays of over 20 minutes.
Food Quality
While some customers praised the food, others expressed disappointment with portion sizes, freshness, and quality, noting issues like cold soup and missing ingredients.
Customer Service
Feedback on staff behavior was mixed; some customers highlighted friendly service, while others reported rudeness and lack of professionalism.
Pricing Concerns
Several reviews mentioned that the prices are perceived as high relative to the portion sizes and quality of food.
DC
Dolores Casbeer
6 days ago
3.0
Sandwich was so hot and eat it and I'm not talking about cooking hot I'm talking about the sauce the soup potato soup was amazing
MM
Mandy Moots
Feb 24, 2026
1.0
I ordered an item using the app to come to the drive through. When I got there a few minutes later they said they were sold out, even though I had reserved one. It wasn’t a busy time of the day either.
KN
Kalyan nayak
Feb 22, 2026
5.0
I really love this place they got all kind of food
It’s one of my most favorite shops
BC
Baron Carey
Feb 17, 2026
5.0
The food has been amazing everytime and the workers are really nice to me. It is calm and serene. I've made some really great memories here with my bestest friend. Quite the nostalgic place for me.
TS
Tim Scott
Jan 31, 2026
1.0
$16 for an enormously disappointing bagel sandwich and small bag of chips. I could not find ANY trace of chicken in my caprese bagel sandwich. Asiago bagel was so far from a Panera bagel I'd get for a breakfast order. Drive thru took 15 min??