McDonald's - CLOSED

3.3
1019 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's - CLOSED
1221 E Kingsley, Springfield, MO
65807, United States

Hours

Reviews

3.3
1,019 reviews
5 stars
335
4 stars
199
3 stars
172
2 stars
79
1 star
234

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or improperly prepared food, including cold fries and incorrect orders.

Customer Service

While some staff were noted as friendly, numerous reviews highlighted rude service and a lack of attention to customers.

Cleanliness

The restaurant was frequently described as dirty and poorly maintained, with complaints about unsanitary conditions.

Speed of Service

Customers experienced long wait times for their orders, with some reporting delays even when few customers were present.

Value for Money

Several reviews mentioned that prices were high for the quality of food received, leading to dissatisfaction.
  • ME
    Marilyn Eggert
    Sep 28, 2025
    3.0
    Love to go there but a lot of times food is cold
  • RG
    Ron Gunnels
    Sep 14, 2025
    3.0
    It is always issue getting food right here
  • RB
    Randy Bennett
    Sep 6, 2025
    5.0
    It was a cold in there
  • MP
    Mrscrook Prosper
    Aug 21, 2025
    2.0
    Customer service was good quick, and they worked well together but the lobby looked dirty and grundgy and they had a big leak from the ceiling with a bucket under it doing no good be sure it was splashing everywhere
  • RS
    Riley Siemers
    Aug 15, 2025
    1.0
    If you come here any time of day beside the guys that work evenings and into the night, they have everything and everything works, except ice cream. Works all day long but the minute the guys start working it’s magically broke.

Frequently Asked Questions About McDonald's - CLOSED

What are the delivery hours for McDonald's at 1221 E Kingsley, Springfield, MO?

Delivery is available every day from 7:01 AM to 9:59 PM.

Can I use the drive-through at this McDonald's and what are the hours?

Yes, the drive-through is open daily from 5:00 AM to 11:00 PM.