Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold or improperly prepared food, including cold fries and incorrect orders.
Customer Service
While some staff were noted as friendly, numerous reviews highlighted rude service and a lack of attention to customers.
Cleanliness
The restaurant was frequently described as dirty and poorly maintained, with complaints about unsanitary conditions.
Speed of Service
Customers experienced long wait times for their orders, with some reporting delays even when few customers were present.
Value for Money
Several reviews mentioned that prices were high for the quality of food received, leading to dissatisfaction.
ME
Marilyn Eggert
Sep 28, 2025
3.0
Love to go there but a lot of times food is cold
RG
Ron Gunnels
Sep 14, 2025
3.0
It is always issue getting food right here
RB
Randy Bennett
Sep 6, 2025
5.0
It was a cold in there
MP
Mrscrook Prosper
Aug 21, 2025
2.0
Customer service was good quick, and they worked well together but the lobby looked dirty and grundgy and they had a big leak from the ceiling with a bucket under it doing no good be sure it was splashing everywhere
RS
Riley Siemers
Aug 15, 2025
1.0
If you come here any time of day beside the guys that work evenings and into the night, they have everything and everything works, except ice cream. Works all day long but the minute the guys start working it’s magically broke.
Frequently Asked Questions About McDonald's - CLOSED
What are the delivery hours for McDonald's at 1221 E Kingsley, Springfield, MO?
Delivery is available every day from 7:01 AM to 9:59 PM.
Can I use the drive-through at this McDonald's and what are the hours?
Yes, the drive-through is open daily from 5:00 AM to 11:00 PM.
Is this McDonald's location currently open?
No, this McDonald's location at 1221 E Kingsley is currently closed.
What types of payment options are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are offered for pickup and delivery at this McDonald's?
Services include curbside pickup, delivery, same day delivery, and no-contact delivery.
Where can I find the menu for this McDonald's?
The full menu can be viewed online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app available to order from McDonald's?
Yes, you can order using the McDonald's App available on iOS and Android devices.
What are some nearby places to this McDonald's that I can visit before or after dining?
Nearby places include Conoco gas station and convenience store, Redbox rental kiosk, and Zio's Italian Kitchen restaurant.
How can nearby restaurants like Subway and Braum's Ice Cream complement my visit to McDonald's?
You can enjoy a variety of dining options nearby such as Subway for sandwiches and Braum's Ice Cream & Burger Restaurant for desserts, providing choices for different tastes.
Are there medical or financial services close to this McDonald's?
Yes, nearby you will find Crighton Olive Dunn Surgical Group, Elite Pain Management and Recovery Centers, and Legacy Bank and Trust for your medical and financial service needs.