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McDonald's

3.1
(2361 reviews)

Business Details

501 W Sunshine, Springfield, MO
65807, United States
(417) 866-1372
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
501 W Sunshine, Springfield, MO
65807, United States

Hours

Reviews

3.1
2,361 reviews
5 stars
664
4 stars
414
3 stars
413
2 stars
237
1 star
633

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted frequent issues with incorrect orders, with many customers receiving the wrong items or missing food altogether.

Staff Behavior

While some staff members were praised for their friendliness, others were reported as rude or unhelpful, contributing to a negative customer experience.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unclean tables and unsanitary conditions.

Food Quality

Customers expressed dissatisfaction with the quality of food, noting that items were often cold, stale, or not prepared correctly.
  • BM
    Brytni Moore
    1 day ago
    2.0
    Really annoying that these employees do not know how to put the necessities in the bag before you get your food. So tired of this place with the crap people they hire that do not know how to do the job properly. If u order just make sure everything in that bag before you pull off
  • LR
    Lachlan Randolph
    Feb 19, 2026
    1.0
    Worst McDonald's to go to in Springfield Missouri by far!!! Order is never correct and last time I was there it took 18 min to get my order and it was wrong. It's EVERY SINGLE TIME WE GO TO THIS LOCATION!!!!
  • JB
    James Baldwin
    Feb 14, 2026
    1.0
    Without a doubt the worst McDonald’s in town.i DoorDash and go to all of them. For years it’s been slow and lacking in quality. Whoever runs this place needs replaced.
  • SJ
    Stephen Jenkins
    Feb 5, 2026
    1.0
    They are way too understaffed to provide any kind of service. We waited over 30 minutes for food, just to drive away and realize a third of the order was missing. Avoid this location until they solve their terribly critical staffing problems.
  • JH
    james hulsey
    Jan 30, 2026
    1.0
    I stood inside the restaurant to order granted I was the only person in the restaurant the manager actually came up and looked at me three different times and ignored me so I’m just gonna go next-door and eat something apparently they don’t need business here I can’t recommend it especially in the evening nobody wants to help you

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 501 W Sunshine, Springfield, MO?

McDonald's at 501 W Sunshine is open 24 hours every day of the week.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:00 AM to 9:59 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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