Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,456 reviews
5 stars
709
4 stars
434
3 stars
430
2 stars
247
1 star
636
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
The restaurant was often described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.
Staff Attitude
While some employees received praise for their friendliness, many reviews mentioned rude or unhelpful staff, particularly in handling complaints.
Food Quality
Several customers expressed dissatisfaction with the quality of food, citing cold items and poorly prepared meals.
- KMKeith MorrisJan 2, 20261.0I ordered 2 mcChicken sandwiches. It took 18 minutes to get my order. The sandwiches were made and sitting in the bin. By the time I got them they were warm at best
- SLSusan LorenDec 27, 20252.0Mobile ordered no custom. 2 quaterpounders large fries. Got here. Gave the mobile numer..got to the first window..send to space 1. Watched people come and go. No order. Finally came to the car to ask what we were waiting on. 🤯
- ACAngel CayoccaDec 21, 20253.0Disappointed in all my childhood memories there were the playground toys. Now, nothing. Mcdonalds truly for kids, is adults don't need to eat that. Kids should not have it more than once a month and that is an over statement. I absolutely love the food, but we all know it's not real food at this point.
- GHGrant HaleyDec 19, 20251.0Worst McDonald’s in Springfield, can’t ever call them has a busy signal everytime no matter the day or time. Ordered a mcchicken plain and a mcchiken add cheese and I got 2 with add pickle and I’m not wasting another 30 minutes to go around this bridge situation never getting another dime out of me.
- AHalicia hutsellDec 11, 20251.0I don't typically leave negative reviews, but I need to share what happened today at the McDonald's on Campbell and Sunshine near Bass Pro in Springfield, MO. A young manager named Bri called the police on a Latino customer over what should have been a simple service issue. The customer had ordered a spicy chicken sandwich with no bread through the drive-through and requested a fork, which wasn't provided. When he came inside to get the fork he'd asked for, he requested a complimentary ice cream cone for the inconvenience of having to come in. Instead of addressing the situation professionally, the manager asked him to leave and then called the police. The customer was arrested and banned from the restaurant despite the fact that the staff had made the initial mistake. I had to go pick up his car afterward and went inside to ask what happened. This response was completely disproportionate to the situation and raises serious concerns about discrimination. A customer should not be arrested and banned for simply trying to receive the service they requested. I would recommend choosing one of the many other McDonald's locations in the area until this matter is properly addressed.
Frequently Asked Questions About McDonald's
What are the hours of operation for McDonald's at 501 W Sunshine, Springfield, MO?
McDonald's at 501 W Sunshine is open 24 hours every day of the week.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 9:59 PM.
What types of payment methods does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered at McDonald's 501 W Sunshine?
The location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Does this McDonald's have a drive-thru?
Yes, this location has a drive-thru available.
Can I order McDonald's for delivery or pickup using a mobile app?
Yes, you can order through the McDonald's App available on iOS and Android, and options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What nearby coffee shops are close to McDonald's at 501 W Sunshine?
Starbucks is a nearby coffee shop where you can grab coffee or smoothies before or after your meal at McDonald's.
Are there any nearby hotels or lodges close to McDonald's?
Yes, Bass Pro Shops Anglers Lodge and Angler's Lodge are nearby hotels you might consider staying at when visiting the area around McDonald's.
What entertainment options are available near McDonald's?
Nearby entertainment includes Lucky treasure arcade and Clue Pursuit amusement park and festival location, great for family fun before or after your meal.
How can nearby transportation services help me reach McDonald's at 501 W Sunshine?
Springfield Airport Taxi Car & Shuttle Service is nearby, offering convenient travel options to and from McDonald's and surrounding locations.