McDonald's

3.5
2186 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
528 S Glenstone, Springfield, MO
65802, United States

Hours

Reviews

3.5
2,186 reviews
5 stars
728
4 stars
451
3 stars
456
2 stars
190
1 star
361

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in the drive-thru and when ordering inside.

Food Quality

There were numerous complaints about cold or poorly prepared food, with some customers receiving incorrect orders.

Customer Service

While some staff were praised for being friendly and helpful, there were also reports of rude behavior and unprofessionalism from certain employees.

Mobile App Issues

Many customers experienced problems with the mobile app, including incorrect hours and issues with placing orders.

Pricing Concerns

Several reviews mentioned that prices were higher than at other locations, leading to dissatisfaction among customers.
  • GS
    Gabriel Saraceno
    1 day ago
    1.0
    Fact is, McDonald's has forgotten it's a "fast food" restaurant. They tried to have me pull forward for coffee and an orange juice. I refused. It's not a complex thing...filling 2 cups with liquid.
  • JC
    Jordan Carmichael
    Oct 26, 2025
    1.0
    The mobile app is broken at this location and they have no interest in fixing it. At 2 pm till close you can only order breakfast in the app.
  • TG
    Travis Good
    Oct 17, 2025
    4.0
    Had wifi, no charging ports, no self drink fountain
  • AF
    Art Fernandez
    Oct 14, 2025
    3.0
    Let's put it this way I heard four song waiting in line . When I got my order the ice was all but melted in my soda . The burger a Big Mac was. Cold but the fries were good and hot . They really seem to short staff. The employees are pretty friendly .
  • DD
    David
    Oct 10, 2025
    1.0
    The cook in the back must be high or having a bad day because being hilarious or out of spite putting mac sauce and mayo layered between each patty and bun making them float on the sauce mix, are fighting words, the level of disrespect for a fellow human with no regard to the mess made is unforgivable! Shame on you and shame on you as an employee. Other than that the visit was amazing such friendly people car hoping 🥰

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 528 S Glenstone, Springfield, MO?

McDonald's is open for dining from 6:00 AM to 7:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

During what hours is the delivery service available at this McDonald's location?

Delivery is available from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sundays.