Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,560 reviews
5 stars
509
4 stars
337
3 stars
321
2 stars
151
1 star
242
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food prepared incorrectly.
Service Quality
Feedback on service quality was mixed; while some praised friendly staff, others noted rudeness and slow service, particularly during evening shifts.
Food Quality
Several reviews mentioned inconsistent food quality, including cold items and overcooked burgers, while others appreciated fresh and hot meals.
Cleanliness
The cleanliness of the restaurant received positive remarks, but some customers noted that it was often messy.
Speed of Service
Customers frequently commented on slow service times, especially during peak hours, with some experiencing long waits for their orders.
- CVCB VIDEOSNov 10, 20251.0Gotta be the worst service in springfield. Girl at counter did not know difference between a number meal and just a burger. Could not get order’s right. Tried to tell the manger she needed help the manger couldnt figure out why. And these are the people demanding $30hr wages
- BSBrian SmithNov 5, 20254.0Very rarely have any issues with food at this location unlike my local one near home
- MRMatthew RippeOct 29, 20251.0So first off I go through the drive through for 2 double cheeses no mustard w/ lg sprite. Well they give me the wrong food first (second photo) and no straw with my order… I go back through to get it fixed, they give me 2 double cheeses and my straw, one had mustard the other did not. How do you mess up my order twice in a row…. I also didn’t receive my receipt but luckily I used the app and was able to pull up my most recent order
- TBteddy blevinsOct 29, 20255.0I've always liked the place they have the best fries
- MTMelissa TracyOct 8, 20251.0Ordered at 8:52 on the app. At 9:01 I am still sitting at the curbside waiting. I took note of the car at the end of the line when I ordered and they are long gone. What is the point of ordering ahead?
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3250 E Chestnut Expy, Springfield?
McDonald's at 3250 E Chestnut Expy is open daily from 4:00 AM to 11:00 PM.
What are the delivery service hours for this McDonald's location?
Delivery is available every day from 4:30 AM to 10:30 PM.
Can I use the drive-thru at this McDonald's, and what are its hours?
Yes, the drive-thru is available daily from 4:00 AM to 11:00 PM.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from this McDonald's online?
You can order online via their delivery URL: https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's at this location have a drive-thru service?
Yes, this McDonald's location features a drive-thru service.
Which nearby restaurants can I visit before or after my meal at McDonald's?
Nearby restaurants include Hardee’s, Beef-A-Roo, and Frisco Crossing Restaurant, offering a variety of American, Mexican, and breakfast options.
Are there any nearby entertainment or rental options close to McDonald's?
Yes, Redbox, a kiosk for video and game rentals, is located nearby for your entertainment needs.
What accommodations are available near McDonald's on E Chestnut Expy?
The Greenstay Hotel & Suites, a nearby hotel and motel, offers convenient lodging close to McDonald's.