McDonald's

3.5
1567 reviews
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Business Details

3250 E Chestnut Expy, Springfield, MO
65804, United States
(417) 832-8921
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3250 E Chestnut Expy, Springfield, MO
65804, United States

Hours

Reviews

3.5
1,567 reviews
5 stars
513
4 stars
339
3 stars
321
2 stars
150
1 star
244

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude or unhelpful interactions.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders, missing items, and failure to follow special requests.

Speed of Service

There were frequent complaints about slow service, particularly during busy times, with some customers waiting excessively for their orders.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others reported cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others mentioned it being messy or unsanitary.
  • JS
    Josh Spurlock
    Jan 4, 2026
    1.0
    I've never got to eat their food and was excited to try them for the first time. But after 25min of waiting in the drive thru with no help after being told they'd be right with me, I decided that burger king was a better option than this place. I've had to deliver for the a few times before also and have had the exact same issues as this time except I had to go inside to pick up my delivery orders, so was thinking their drive thru would be quicker, guess I was wrong.
  • DS
    Dillon Sprague
    Jan 3, 2026
    4.0
    Fist time eating there started out ruff! They didn't bring out our order and forgot it. Unfortunately myself and coworkers were on lunch break and had to reorder and wait for our food all over again. But on the good size the beef was amazing and the sweet waffle fries 🍟 were delicious 😋 👌 all in all I'd say service aside we loved the food. This establishment was located in Carthage Mo. The store's atmosphere was mediocre and plane just like you would expect from any other establishment.
  • MC
    Misty Chalk
    Dec 21, 2025
    5.0
    Chestnut and 65 the best Mc Donald's in town
  • 6B
    6-7!! Banana
    Dec 10, 2025
    5.0
    IT WAS AMAZING HERE! the hamburger I got tasted SO GOOD! And the workers were so nice they even gave me the extra pickles I asked for!
  • LA
    Lindsey Anderson
    Dec 6, 2025
    1.0
    Dont waste your money. We ordered uber eats through them, after the restaurant forgot our stuff I called up to the resturant they then proceeded to tell me on the phone we could have another driver go up to recieve the rest or there was nothing they can do. Why should we pay because you didnt give us our entire order we've already paid for and paid the driver for? Not only that you obviously have our names from uber eats write it down and offer a free fry next time we come in? Its not rocket science they simply dont know how to take responsibility. This was so ridiculous I wrote my first bad review ever.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3250 E Chestnut Expy, Springfield?

McDonald's at 3250 E Chestnut Expy is open daily from 4:00 AM to 11:00 PM.

What are the delivery service hours for this McDonald's location?

Delivery is available every day from 4:30 AM to 10:30 PM.