Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, particularly during peak hours, with long wait times for food.
Food Quality
Mixed reviews on food quality; some customers received cold or poorly prepared items, while others enjoyed fresh meals.
Customer Service
Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude or unprofessional.
Cleanliness
The restaurant was noted for being clean and well-maintained, although some reviews mentioned issues with the bathrooms.
Order Accuracy
Several customers experienced issues with incorrect orders or missing items, leading to frustration.
DR
Dr. RL
Dec 19, 2025
4.0
The food is what you would expect. It was fresh and the young man who brought the food out was very kind. The restaurant was clean and well lit though the Matt on the south entrance is rolled up permanently and is a trip hazard. The only negative is that you have to do your order at the kiosk, but I understand that they’re trying to save money on labor.
PR
Pat Roznowski
Dec 17, 2025
5.0
Stopped in for lunch .no wait .staff friendly. Place was clean .Plenty of seating. Plenty of parking. Only snag we had was our total was over 60 and they had to call and Mgr overto let it go theu.
FD
Fernando DosSantos
Dec 15, 2025
4.0
Restaurant with good vibe and great service One thing o love about this restaurant is the latte machine is always working and well calibrated. Latte at other McDonald’s is either cold or too milky or simply the machine is not working after a certain time. I came here three times late night and could always have a good hot latte. Restaurant is very clean and service is great
BJ
Bec jones
Dec 15, 2025
1.0
I ordered a large coffee extra creamer, they didn’t add my extra creamer and just decided not to put sugar in it. It tasted like shit and ruined my morning. And I ordered through the app so I can’t just get a refund that way. Like why did I pay extra for it to taste like shit
TT
The Tana
Dec 6, 2025
4.0
I will say, this is honestly out of the ordinary. This rarely happens with fast food, even McDonald's, but it was honestly such a positive experience. I went to this location around 11:30 today and went through the drive thru but forgot to.ask for sauce. When I went in a young lady held the outside door for me. I reached to.hold the inside door open for her but she grabbed it, instead holding it open for me. She continued inside and BEFORE going back to whatever she was doing she offered to help with whatever I needed.
I know its kind of silly for something like this to make me so happy, but you just don't see this anymore. She was young and so kind, polite, and thoughtful.
To the girl who held the door open for me, THANK YOU! You deserve to know you did a great job and that it was appreciated!!
(I don't remember her name. I wish I did.)
What are the regular operating hours for McDonald's at 3320 E Battlefield Rd, Springfield, MO?
The McDonald's at 3320 E Battlefield Rd is open daily from 6:00 AM to 10:00 PM.
What are the delivery service hours for this McDonald's location?
Delivery service is available Monday to Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 10:00 PM.
Does this McDonald's have drive-thru service, and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
What types of payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there an app available to order food from this McDonald's?
Yes, you can order via the McDonald's App available on iOS and Android, or use the online ordering link.
What pickup and delivery options are available for this McDonald's?
Options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What are some nearby hotels if I want to stay close to McDonald's?
Nearby hotels include Quality Inn US65 & E Battlefield Rd, Super 8, Best Western Deerfield Inn, Baymont Inn and Suites Springfield South Hwy 65, Greenstay CourtView, Baymont, Clarion Inn & Suites, and Comfort Inn.
Are there any nearby food or convenience stores around this McDonald's?
Yes, nearby food options include Jimmy’s Egg, Papa Murphy’s Take ’N’ Bake Pizza, Which Wich Superior Sandwiches, Kum & Go convenience store, and Sno biz ice cream shop.
What nearby places can help with transportation or other traveler needs when visiting McDonald's?
Nearby are gas stations like Maverik and Kum & Go, the Springfield Convention & Visitor Bureau for travel services, and several hotels for accommodation.