Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,631 reviews
5 stars
546
4 stars
346
3 stars
311
2 stars
156
1 star
272
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently complained about the quality of food, including cold items, incorrect orders, and unsatisfactory taste.
Cleanliness
Some reviews noted cleanliness issues, particularly in the bathrooms and dining area, while others mentioned improvements.
Speed of Service
Many customers expressed frustration with slow service, often having to wait excessively for their orders.
Employee Behavior
Several reviews pointed out unprofessional behavior from staff, including rudeness and lack of respect towards customers.
- WBWill BeaudryNov 13, 20255.0Really good food
- WMWesley MorrisNov 6, 20254.0Good grub.
- TSTami SimpsonOct 18, 20254.0NA
- JMJunk MailOct 1, 20251.0Just trash management need I say more? \/\/
- NRNick RossiSep 22, 20251.0Absolutely insane they let these people work here. I’ve come to this location for 5 years without problems. One morning the person at the window asks aggressively what I ordered. It was 5 am. I couldn’t remember off the top exactly. So I asked if the had it in the system. James then decided to say “nope I’m not going to serve you.” Then shut the window. When I went to the next window to speak to the other employee, he intercepted and told me again I would not be served. For what I have no idea. Because he leaves immediately, shutting the window. I then leave and drive to work while calling this E Battlefield location only to have James (the manager) answer and asks what I want. When I ask to speak to a different employee to inquire about the corporate number to sustain fiat service, he tells me falsely that I’m the only person in the store that I can talk to. James G is an absolutel abomination of a manager. No people skills. No managerial skills. Or the ability to overcome his ego. All clearly showing becoming apparent while just trying to get a fair answer out of someone who knows I’m calling in about their behavior. A disgrace. I wanted someone else and he refused. Refused service, customer service, or even an answer to my solution. Do not go here. I promise you it is not worth whatever 3 dollar item you want. Make better choices.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3320 E Battlefield Rd, Springfield, MO?
The McDonald's at 3320 E Battlefield Rd is open daily from 6:00 AM to 10:00 PM.
What are the delivery service hours for this McDonald's location?
Delivery service is available Monday to Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 10:00 PM.
Does this McDonald's have drive-thru service, and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
What types of payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there an app available to order food from this McDonald's?
Yes, you can order via the McDonald's App available on iOS and Android, or use the online ordering link.
What pickup and delivery options are available for this McDonald's?
Options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What are some nearby hotels if I want to stay close to McDonald's?
Nearby hotels include Quality Inn US65 & E Battlefield Rd, Super 8, Best Western Deerfield Inn, Baymont Inn and Suites Springfield South Hwy 65, Greenstay CourtView, Baymont, Clarion Inn & Suites, and Comfort Inn.
Are there any nearby food or convenience stores around this McDonald's?
Yes, nearby food options include Jimmy’s Egg, Papa Murphy’s Take ’N’ Bake Pizza, Which Wich Superior Sandwiches, Kum & Go convenience store, and Sno biz ice cream shop.
What nearby places can help with transportation or other traveler needs when visiting McDonald's?
Nearby are gas stations like Maverik and Kum & Go, the Springfield Convention & Visitor Bureau for travel services, and several hotels for accommodation.