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McDonald's

3.5
(1652 reviews)

Business Details

3320 E Battlefield Rd, Springfield, MO
65804, United States
(417) 886-9111
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3320 E Battlefield Rd, Springfield, MO
65804, United States

Hours

Reviews

3.5
1,652 reviews
5 stars
557
4 stars
349
3 stars
313
2 stars
157
1 star
276

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the restaurant, noting it as a positive aspect of their experience.

Service Quality

Customer service experiences were mixed, with some praising friendly staff while others reported rude and unprofessional behavior.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders.

Speed of Service

Several customers complained about slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying their meals while others reported issues with freshness and taste.
  • EP
    Elijah Pitts
    2 days ago
    1.0
    Lost our order number and forgot food in the bag. Charges more than other McDonalds
  • BC
    Brodey Cook
    Feb 24, 2026
    5.0
    Such a clean McDonald's! Fast and helpful service! Great wholesome environment!
  • RG
    Raymond Griffith
    Feb 13, 2026
    2.0
    McDonalds isn't what it used to be but this one is a little worse than the other when it comes to customer service and getting orders correct.
  • KK
    Kevin Krouch
    Feb 12, 2026
    3.0
    Let me just say two things; burgers are smaller and are not 100% beef. Fact!! Good for quick and easy but bad for you on so many levels!!
  • LC
    Liam Cummings
    Feb 11, 2026
    1.0
    One typically expects a certain level of automated precision from a global titan of industry, yet my recent encounter with their digital interface was the first omen of the disaster to follow. Through some inexplicable glitch in their proprietary "architecture," my order was transmitted to a franchise in Tampa Bay—a geographic oversight that would be comical if it weren't so indicative of the systemic apathy at play. Upon finally securing my meal from a local outpost, the presentation was nothing short of a gastronomic crime scene. The Pommes Frites: Rather than being housed within their cardboard vessel, they had been unceremoniously jettisoned into the paper bag, sweating in their own salt and oil. The Burger Construction: A masterclass in "minimum viable product." The tomato was not a slice, but a discarded pedicel end—a meager, quarter-sized nub consisting almost entirely of tough skin. The Experience: There is an inherent indignity in paying for sustenance that feels like an afterthought. To dine is to seek a moment of grace; here, I found only chaos and the bitter taste of a "tomato" that should have been in the compost bin. I shall be avoiding this establishment with the same vigor one reserves for a recurring fever.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3320 E Battlefield Rd, Springfield, MO?

The McDonald's at 3320 E Battlefield Rd is open daily from 6:00 AM to 10:00 PM.

What are the delivery service hours for this McDonald's location?

Delivery service is available Monday to Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 10:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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