Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and floors, which detracted from the dining experience.
Food Quality
While some customers enjoyed the food, there were complaints about cold items, missing components, and inconsistent quality.
Family-Friendly
The play area was appreciated by families, making it a popular spot for children.
TL
taylor lee
6 days ago
2.0
This place is usually pretty quick, but today I waited over ten minutes for mcdoubles fries and nuggets, and they forgot my nuggets.
EH
Erica Henenberg
Feb 16, 2026
5.0
Happy Meals on Point per normal! Thank You
MS
Madalyn Araina Sky
Feb 4, 2026
2.0
Not doordash friendly. Employees verbally confirmed items are correct in the SEALED bag (giving no option for the driver to confirm…) and said orders are always incorrect and missing items
LB
Larry Butler
Jan 25, 2026
1.0
As a doordash driver this restaurant is the worst in Springfield to pick up a food order, the employees do not want to seem to help you today they were standing around talking on their phones they put drive-thru orders at a higher priorities at doordash even if the doordash order has came in before the drive-thru order if it wasn't for having to come in here for doordash I would not recommend this restaurant to anyone....
SF
Steve Frieze
Jan 18, 2026
5.0
I'm not a fan of McD's food, but the service and play area at this location are awesome!! Its nice that the play place is noise controlled (as much as it can bewhen there are 30 kids in there, that is). I really like bringing the kids here.