Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,794 reviews
5 stars
910
4 stars
623
3 stars
595
2 stars
227
1 star
439
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, particularly in the drive-thru and lobby, with some waiting over 20 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to customer requests.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from employees.
Cleanliness
While some customers praised the cleanliness of the location, others reported dirty tables and unsanitary conditions, particularly during busy hours.
Food Quality
The food quality received mixed reviews, with some customers enjoying the meals while others complained about cold or poorly prepared items.
- DCDelisa ChappellOct 30, 20253.0McDonald's has the best sweet iced tea ever!!!
- DSDennis SamfordOct 26, 20255.0Great customer service. Have New and used electronics. Purchased an i-pilot link remote that was new, but did not charge. They replaced it with the only other one they had in stock. Somewhat cluttered, but very professional atmosphere.
- TBTawnya BartlettOct 25, 20251.0The owners might want to hire more help!!! This is ridiculous...the drive thru is getting food and there isn't anyone at the lobby register...I ordered 35.00 and im waiting going on 45mins...I WONT EVER EAT INSIDE HERE AGAIN!!!!!
- ZZzackaryOct 21, 20253.0I love the food but the sweet tea makes me throw up every time I drink it
- JRJohn RayOct 18, 20251.0The worker Pax is rude, unfriendly and incapable of performing the job. Disappointing the management staff keeps this person at the location, creating a poor overall experience I will avoid
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 3510 W Chestnut Expy, Springfield, MO?
McDonald's is open daily from 5:00 AM to midnight.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 with options including same day and no-contact delivery.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's app available for both iOS and Android.
What types of payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does the McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru available for customer convenience.
What menu and ordering websites can I use to place an order for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online at https://mcdonalds.smart.link/mjuu1ggdi.
Are there any nearby fast food options around this McDonald's?
Yes, nearby fast food options include Taco Bell, Sonic Drive-In, Burger King, Hardee's, Long John Silver's, and KFC.
What nearby amenities can I use before or after visiting this McDonald's?
You can visit nearby places like Redbox for movie rentals, Vroom Groom Car Wash for vehicle cleaning, and Simmons Bank for financial services.
Are there accommodations near the McDonald's on W Chestnut Expy?
Yes, the Wishing Well Motor Inn is a nearby hotel for convenient lodging.
Does this McDonald's offer any rewards or loyalty programs?
Yes, MyMcDonald's Rewards lets you earn points for free food. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.