McDonald's

3.5
2813 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3510 W Chestnut Expy, Springfield, MO
65802, United States

Hours

Reviews

3.5
2,813 reviews
5 stars
916
4 stars
631
3 stars
594
2 stars
229
1 star
443

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, there were complaints about cold items, missing components, and inconsistent quality.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some reviews noting dirty tables and floors, while others praised the cleanliness.

Friendly Staff

Despite service issues, several customers highlighted friendly staff members who provided good service.
  • NH
    Nature Hills
    Jan 5, 2026
    4.0
    Seldomly eat at the lower end fast food restaurants. Only dropped in to use WiFi and discovered they removed all the plugs so you can’t plug in your devices anymore. I stay while I had a charge then departed. I was told most Chains are going this route. So if you need to do some work you might want to call and check first.
  • JG
    Josh Gaba
    Jan 4, 2026
    1.0
    Going thru drive-thru with Noo one behind me. I dont care if your trying to get your drive thru times down. But pulling every single car to a spot and making them wait 10min plus for a worker to walk out your food is bullshit. McDonald's in Springfield missouri on west chestnut expressway and west bypass. Do better with your service
  • II
    itz._armani
    Jan 2, 2026
    2.0
    Pretty good food, but not very kind workers.. rude people in the store but thats not the point.. anyway this is my review 🔥
  • AA
    Angela Armel
    Dec 27, 2025
    1.0
    Don’t call to inquire about a birthday party. It’s a problem they don’t want your business.
  • NC
    Nigeria Crump
    Dec 5, 2025
    2.0
    Yesterday i came to get my kids some food they did not give me my drinks or fries only give me 1 burger and a number 9 comes with 2 burgers and a medium fires and a drink didn't get tht and spend 13 dollars on it

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3510 W Chestnut Expy, Springfield, MO?

McDonald's is open daily from 5:00 AM to midnight.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options including same day and no-contact delivery.