Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,211 reviews
5 stars
782
4 stars
537
3 stars
440
2 stars
162
1 star
290
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and repeated mistakes on orders.
Customer Service
Feedback indicated a lack of customer service skills among staff, with reports of rudeness and inattentiveness.
Food Quality
While some customers praised the freshness and taste of the food, others complained about greasy items and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and bathrooms, indicating a need for better cleanliness standards.
- AFArt FernandezNov 8, 20253.0I heard 4 songs on the radio waiting in drive through . Fries were cold .. nuggets were hard and the soda was watered down from the melting ice . I won't be back
- DLdavid laneNov 3, 20251.0Cant complete a simple order and clearly night shift management doesn't care that nothing gets done right and playing all kinda of games. This is totally ridiculous. I thought I was at a burger king for a second.
- HHHadley HatchOct 30, 20253.0Went through drive-thru & had to wait a little while & they still messed up my order. 2nd time its happened at this location.
- MDmercedesml320 dieselOct 26, 20251.0I’ve literally been sitting in a parking spot for 20 minutes waiting on my food . It’s 9:58 Sunday October 26th all I ordered wa
- SNSarah NOct 17, 20255.0Long but detailed review! I went by at 10am this morning and had a bacon McGriddle. I asked someone named Daniel if they could make my bacon crispy. He relayed the message and the bacon was perfect. I’m not leaving the review for that though, that’s part of his job and not particularly special. I’m leaving the review because more often than not, I have interactions with people in fast food where they act like they hate their life (I get it, working isn’t fun for most people). I don’t expect workers to be sunshine and rainbows, but if I’m being friendly and kind, I always hope it will be somewhat returned and it often isn’t. I noticed he was friendly with other customers and asked others sitting by if they needed anything. I never leave bad reviews (unless it was absolutely abhorrent) because I assume there was a reason for the bad experience (you never know what someone is going through or just went through with another customer), and there’s enough people that love to leave hate. I’m leaving the review because if people hate an experience, they’ll go into excruciating detail, but rarely if it’s a good experience. Daniel deserves high praise for his professionalism and kindness. I know this location doesn’t have great reviews and I can’t speak for lunch time, but if you go in the morning while Daniel is working, I think you’ll enjoy your meal and experience. :)
Frequently Asked Questions About McDonald's
What are the operating hours for in-store service at McDonald's on S Campbell in Springfield, MO?
McDonald's on S Campbell operates 24 hours from Monday to Thursday and Sunday, and from 4:00 AM to midnight on Friday and Saturday.
When is the delivery service available at this McDonald's location?
Delivery is available daily from 4:30 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Does this McDonald's have a drive-thru, and what are its hours?
Yes, this McDonald's has a drive-thru that operates 24 hours Monday through Thursday and Sunday; on Friday and Saturday it is open from 4:00 AM to midnight.
What services does this McDonald's offer for ordering and pickup?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services to suit various customer preferences.
What payment methods are accepted at McDonald's on S Campbell in Springfield?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa as payment options.
Where can I access the menu and order online from this McDonald's location?
You can view the menu at McDonald's official website and place orders online via their delivery URL: https://mcdonalds.order.online/business/-5579 or through their quick order link: https://mcdonalds.smart.link/mjuu1ggdi.
Is there a mobile app available to order McDonald's food?
Yes, McDonald's offers apps for both iOS and Android devices that allow you to order food conveniently. You can download them from the App Store or Google Play using the provided links.
What nearby food options can I explore before or after visiting McDonald's on S Campbell?
Nearby, you can visit Schlotzsky's for sandwiches and soups, Cinnabon at Schlotzsky's for baked treats, Papa Murphy's for pizza, Carlos O’Kelly's for Mexican cuisine, Panera Bread for cafe-style food, Dunkin' for donuts and coffee, and another McDonald's location.
Are there any nearby automotive services close to McDonald's on S Campbell that customers can use?
Yes, customers can access several nearby automotive services including Mister Car Wash for car cleaning, Mr Express Lube and Valvoline Instant Oil Change for vehicle maintenance and oil changes.
What medical services are located near this McDonald's for quick visits or emergencies?
Nearby medical services include Walk-In Wellness for professional medical services, Family Medical Walk-In Clinic for emergency and family practice care, and North Springfield Family Medic for general health and medical needs.