Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,230 reviews
5 stars
788
4 stars
539
3 stars
444
2 stars
162
1 star
297
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both drive-thru and dine-in, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Customer Service
Feedback indicated a lack of professionalism and attentiveness from staff, with several customers mentioning rude behavior and inattentiveness.
Food Quality
While some customers enjoyed their meals, there were numerous complaints about cold or poorly prepared food, including greasy hash browns and incorrect items.
Management Issues
Several reviews pointed to poor management practices, including understaffing and inadequate training, contributing to the overall negative experience.
- N2Newbie 2theareaDec 27, 20255.0Our mcDonalds to go was good. It was cooked thoroughly and service at drive through was fast.
- RBRussell BranstetterDec 23, 20251.0Just went through the McDonald's drive through on south Campbell. Worst experience I've ever had my food was cold. My drink was half full shame on you. McDonald's owner, whoever you are, you know. This is happening never again in this lifetime
- NPNeka ParkerDec 18, 20251.0If you like raw meat, and paying 79 cents extra for sause go here. Food is always wrong, cold fries, or the help at the window doesn't know what's going on. Always kids that look to have no training done giving this place my business!
- ADArieana DawsonDec 17, 20251.0Very disgusting acting manager ! Working with an attitude is so sad, you picked your job. Never coming back to this McDonald’s, you can keep your side of stank attitude !
- DEDiana EibergerDec 3, 20251.0Horrible service. We ordered dine in and it took 30 minutes to get our food. When we did get our food it was cold. Another family waited 35 minutes. One costumer was there 45 minutes for fries and left without receiving his order. When we arrived we were the second family in the dining area. The line to order inside also got backed up and we watched multiple families leave the establishment. This is beyond unacceptable service times for FAST food. Very disappointed and will not return.
Frequently Asked Questions About McDonald's
What are the operating hours for in-store service at McDonald's on S Campbell in Springfield, MO?
McDonald's on S Campbell operates 24 hours from Monday to Thursday and Sunday, and from 4:00 AM to midnight on Friday and Saturday.
When is the delivery service available at this McDonald's location?
Delivery is available daily from 4:30 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Does this McDonald's have a drive-thru, and what are its hours?
Yes, this McDonald's has a drive-thru that operates 24 hours Monday through Thursday and Sunday; on Friday and Saturday it is open from 4:00 AM to midnight.
What services does this McDonald's offer for ordering and pickup?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services to suit various customer preferences.
What payment methods are accepted at McDonald's on S Campbell in Springfield?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa as payment options.
Where can I access the menu and order online from this McDonald's location?
You can view the menu at McDonald's official website and place orders online via their delivery URL: https://mcdonalds.order.online/business/-5579 or through their quick order link: https://mcdonalds.smart.link/mjuu1ggdi.
Is there a mobile app available to order McDonald's food?
Yes, McDonald's offers apps for both iOS and Android devices that allow you to order food conveniently. You can download them from the App Store or Google Play using the provided links.
What nearby food options can I explore before or after visiting McDonald's on S Campbell?
Nearby, you can visit Schlotzsky's for sandwiches and soups, Cinnabon at Schlotzsky's for baked treats, Papa Murphy's for pizza, Carlos O’Kelly's for Mexican cuisine, Panera Bread for cafe-style food, Dunkin' for donuts and coffee, and another McDonald's location.
Are there any nearby automotive services close to McDonald's on S Campbell that customers can use?
Yes, customers can access several nearby automotive services including Mister Car Wash for car cleaning, Mr Express Lube and Valvoline Instant Oil Change for vehicle maintenance and oil changes.
What medical services are located near this McDonald's for quick visits or emergencies?
Nearby medical services include Walk-In Wellness for professional medical services, Family Medical Walk-In Clinic for emergency and family practice care, and North Springfield Family Medic for general health and medical needs.