McDonald's

3.4
1311 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4022A W Republic Rd, Springfield, MO
65807, United States

Hours

Reviews

3.4
1,311 reviews
5 stars
431
4 stars
261
3 stars
257
2 stars
118
1 star
244

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.

Service Speed

Numerous reviews highlighted extremely long wait times, both in the drive-thru and inside the restaurant.

Order Accuracy

A significant number of customers experienced issues with incorrect orders or missing items.

Cleanliness

Several reviews mentioned dirty bathrooms and unsanitary conditions within the restaurant.

Staff Attitude

While some customers praised friendly staff, many others reported rude service and poor management.
  • DR
    David Randall
    Dec 22, 2025
    2.0
    We hit the drive-through on our way home. $18 for cold food. Cold, stale food. A spicy chicken deluxe that was not spicy, and nay, in fact, have been a deep-fried Happy Meal box. The wife's McNuggets were tiny, cold pieces of sadness. I remember when a trip to McDonald's was a treat...
  • TH
    Tatyana Haynes
    Dec 9, 2025
    5.0
    Loved this location. Food was hot and fresh. Even fries!! Service was great! Leaving review because I was genuinely impressed.
  • SK
    Shawn Koder
    Dec 6, 2025
    1.0
    More than once I've had to leave the drive through line due to the extremely long wait.
  • CJ
    Carl Johnston
    Nov 30, 2025
    1.0
    Ordered on line. Waited 10 minutes after I got there. Fries were cold and mushy. Mcrib was also cold and tasteless.
  • KB
    Kristin Bridges
    Nov 22, 2025
    1.0
    I just went through the drive-thru and got cold fries that I ate and it ended up throwing up all of it about an hour later as well as my dog that ate the fries I'm pretty sure that we got food poisoning and this is the second time

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's on weekdays?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Friday.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, McDonald's offers a drive-thru that operates daily from 5:00 AM to 11:00 PM.