Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times and frequent order mistakes, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, others complained about cold, stale, or poorly prepared items.
Staff Attitude
Feedback on staff was mixed; some praised their friendliness, while others noted rudeness and lack of professionalism.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant, particularly the bathrooms and dining area.
Value for Money
Customers expressed concerns about rising prices and perceived value, with some feeling that the quality did not justify the cost.
KB
Kristin Bridges
2 days ago
1.0
I just went through the drive-thru and got cold fries that I ate and it ended up throwing up all of it about an hour later as well as my dog that ate the fries I'm pretty sure that we got food poisoning and this is the second time
JC
Jarrod Connolly
Nov 12, 2025
1.0
Likely the worst McDonald’s in all of Springfield. Extremely slow drive thru, horrible order accuracy, can’t even get extra ice in a drink order. Soda mix is syrup heavy, always understaffed with the most apathetic workers imaginable. I realize it’s fast food but the bar is abysmally low here. All this for hiked up prices for less quality.
JP
Justin Potter
Nov 1, 2025
1.0
Focuses on drive through, as I'm waiting on my order 6 different tables waiting on there orders, noone is eating or has there food. The whole focus on drive through and forget the dinning room issue needs to stop. It's going to ruin your outlook eventually
PH
Paula Hodges
Oct 29, 2025
3.0
Long wait for food
AL
Alexis Long
Oct 16, 2025
5.0
The drive through workers are always so polite and pleasant to interact with. My food is always ready quickly