Location.com logo
Brand Certified

McDonald's

3.3
(1221 reviews)

Business Details

4022A W Republic Rd, Springfield, MO
65807, United States
(417) 887-6667
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4022A W Republic Rd, Springfield, MO
65807, United States

Hours

Reviews

3.3
1,221 reviews
5 stars
388
4 stars
239
3 stars
241
2 stars
112
1 star
241

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, with some customers experiencing food safety concerns.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions in the dining area and restrooms.

Mixed Experiences

While some customers praised the service and food quality, many others expressed frustration, indicating a lack of consistency in performance.
  • JM
    Jacelynn Mobley
    3 days ago
    1.0
    So ordered just fine everything was great but the window took forever but sometimes it does so I was like it’s fine it happens, got to the windows had an amazing experience with the man at the window then got home my sons happy meal all greet but my daily double was supposed to be just light lettuce. It only had mayo and cheese from what the sticker said. Like I come here a lot and it falling apart so someone needs to train better and help each other. And place people where they are good at and train them on the places they struggle. Other wise great
  • JF
    Jeana Fipps
    Feb 3, 2026
    1.0
    I said no ketchup add mustard. How is that mustard?
  • JK
    J Kay
    Jan 29, 2026
    1.0
    As a customer and as a delivery driver, I can say, with confidence, that this location sucks. On the delivery side: They have a specific delivery driver window when you go in to pick up a delivery order for a customer. This is complete with a bell. I have waited 15+ minutes for an order before, due to negligence from the staff, who seem to think gossip and playing are the job. I would open the window a bit so they see me, then ring the bell every few minutes. I did this five times once, with two of the times being a "we're finishing it up!" and the employees go right back to laughing and gossip. After the fifth time, the manager got rude with me and I loudly called it out. In front of customers. My delivery order came right up, but the manager didn't want to face me, so she sent another employee over with my order. So, the employees and manager of this location are rude little cowards. On the customer side: This location has gotten my order wrong on multiple occasions. A few times, I've had to go into the lobby or through the drive-through more than once. Yeah, I said more than once in a single visit. This location either needs a major attitude adjustment or a fresh new staff. Start with that mouthy manager. Thank you.
  • DR
    David Randall
    Dec 22, 2025
    2.0
    We hit the drive-through on our way home. $18 for cold food. Cold, stale food. A spicy chicken deluxe that was not spicy, and nay, in fact, have been a deep-fried Happy Meal box. The wife's McNuggets were tiny, cold pieces of sadness. I remember when a trip to McDonald's was a treat...
  • TH
    Tatyana Haynes
    Dec 9, 2025
    5.0
    Loved this location. Food was hot and fresh. Even fries!! Service was great! Leaving review because I was genuinely impressed.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: