Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews indicated frequent issues with incorrect orders, missing items, and wrong sizes.
Staff Attitude
Feedback highlighted a lack of professionalism and poor customer service from some staff members, including rude behavior and inadequate management.
Food Quality
While some customers enjoyed the food, there were complaints about cold items, incorrect preparation, and overall inconsistency in food quality.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
CC
Codie
2 days ago
2.0
just came through and ordered a cookie tote. got home and realized every cookie was broken. I guess there wasn’t any care that went into the packaging 😐 highly disappointing and will not be ordering another one from that location
PC
Paul Goodchild Ph.D., CPA
Feb 16, 2026
4.0
Quick stop at a clean place with decent service. Usual McDonald's meals and pricing.
AR
Amos Rogers
Feb 12, 2026
1.0
The manager here is pathetic, the employees r sooo slow. It's been 30 minutes here in the lobby waiting for a oder and they can't say when it will be up
The owner must not care about this location ,the employees obviously don't, they look like their on jail and don't want to be there ,obviously no leadership here.
TC
The Branson Chorale
Feb 8, 2026
1.0
By far the worst McDonald’s I have ever experienced. My visit here reinforced my decision to never buy from this brand.
DJ
Dani Jones
Jan 29, 2026
1.0
I don't know what it is about this location but the service here is deplorable. The headsets do not work properly, the employees do not pay attention to the orders on the screen, and the wait time is absolutely awful. Not to mention the sensors to trigger the drive thru don't always work. Two nights in a row I have been ignored, made to drive up to the cashier window in order to even place my order. I even made an online order to in hopes to avoid issues but I only ran into more with this location. I've been to many McDonalds locations, and this by far is the worst one I have ever been to.
What are McDonald's operating hours at 234 S National Avenue, Springfield, MO?
McDonald's at 234 S National Avenue is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location offers drive-through service 24/7.
Can I order McDonald's delivery from this Springfield location?
Yes, delivery is available 24/7 with options including delivery, same-day delivery, and no-contact delivery.
What payment options does McDonald's accept at this location?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any mobile apps available for ordering from McDonald's?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
Does this McDonald's offer free WiFi and other services?
Yes, services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where is McDonald's located in Springfield?
McDonald's is located at 234 S National Avenue, Springfield, Missouri, 65802, United States.
What are some nearby places of interest around McDonald's that I can visit?
Nearby places include Honors College at Missouri State University, Starbucks coffee shop, and Garbo's Pizzaria for additional dining options.
How can nearby transit and services help me when visiting McDonald's?
Nearby locations such as Dillons Gas Station and Walgreens pharmacy may be convenient stops before or after your visit to McDonald's at 234 S National Avenue.
Are there other dining options near McDonald's if I'm looking for variety?
Yes, in addition to McDonald's, nearby dining options include Enoch's BBQ & Southern Classics and Chipotle Mexican Grill, offering barbecue and Tex-Mex cuisines.
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