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McDonald's

3.5
(2785 reviews)

Business Details

234 S National Avenue, Springfield, MO
65802, United States
(417) 831-0194
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
234 S National Avenue, Springfield, MO
65802, United States

Hours

Reviews

3.5
2,785 reviews
5 stars
983
4 stars
589
3 stars
524
2 stars
227
1 star
462

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews indicated frequent issues with incorrect orders, missing items, and wrong sizes.

Staff Attitude

Feedback highlighted a lack of professionalism and poor customer service from some staff members, including rude behavior and inadequate management.

Food Quality

While some customers enjoyed the food, there were complaints about cold items, incorrect preparation, and overall inconsistency in food quality.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
  • CC
    Codie
    2 days ago
    2.0
    just came through and ordered a cookie tote. got home and realized every cookie was broken. I guess there wasn’t any care that went into the packaging 😐 highly disappointing and will not be ordering another one from that location
  • PC
    Paul Goodchild Ph.D., CPA
    Feb 16, 2026
    4.0
    Quick stop at a clean place with decent service. Usual McDonald's meals and pricing.
  • AR
    Amos Rogers
    Feb 12, 2026
    1.0
    The manager here is pathetic, the employees r sooo slow. It's been 30 minutes here in the lobby waiting for a oder and they can't say when it will be up The owner must not care about this location ,the employees obviously don't, they look like their on jail and don't want to be there ,obviously no leadership here.
  • TC
    The Branson Chorale
    Feb 8, 2026
    1.0
    By far the worst McDonald’s I have ever experienced. My visit here reinforced my decision to never buy from this brand.
  • DJ
    Dani Jones
    Jan 29, 2026
    1.0
    I don't know what it is about this location but the service here is deplorable. The headsets do not work properly, the employees do not pay attention to the orders on the screen, and the wait time is absolutely awful. Not to mention the sensors to trigger the drive thru don't always work. Two nights in a row I have been ignored, made to drive up to the cashier window in order to even place my order. I even made an online order to in hopes to avoid issues but I only ran into more with this location. I've been to many McDonalds locations, and this by far is the worst one I have ever been to.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 234 S National Avenue, Springfield, MO?

McDonald's at 234 S National Avenue is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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