McDonald's

3.5
2772 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
234 S National Avenue, Springfield, MO
65802, United States

Hours

Reviews

3.5
2,772 reviews
5 stars
982
4 stars
586
3 stars
521
2 stars
226
1 star
457

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and frequent mistakes in food preparation.

Staff Attitude

Feedback indicated a mix of positive and negative interactions with staff, with some praising friendly service while others reported rudeness and poor management.

Food Quality

While some customers enjoyed fresh and hot food, others complained about cold, stale, or poorly prepared items.
  • SM
    Scott McWhorter
    Dec 31, 2025
    2.0
    Went through the drive thru and ordered several items including chicken mcnuggets with BBQ sauce. We were asked to park at the 3rd window. We sat there for at least 15 minutes before we got our food. When we did get it it was basically thrown out the window towards us and we didn't get any BBQ sauce.
  • SS
    Sara Sullivan
    Dec 29, 2025
    5.0
    Fresh food and hot, but long wait and line in drive-thru late Saturday night.
  • JB
    jack baker
    Dec 27, 2025
    1.0
    they only prioritize the drive-through so if you eat inside, it takes 20 minutes to get your food
  • HH
    Hayden Hamlin
    Dec 26, 2025
    1.0
    Ordered 2 large frappe, 1 mocha and 1 caramel. Received 2 mediums. Mocha was correct. "Caramel" was just a mocha with caramel drizzle on top. They were too busy for me to go back in.
  • XD
    Xavier D
    Dec 17, 2025
    4.0
    Decent visit. Had to wait fairly long (8 minutes) for 10 chicken nuggets and a large fry but I think they were understaffed at the time. Better than most McDonald's I visit.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 234 S National Avenue, Springfield, MO?

McDonald's at 234 S National Avenue is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24/7.