McDonald's

3.5
3312 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2220 N Glenstone Road, Springfield, MO
65803, United States

Hours

Reviews

3.5
3,312 reviews
5 stars
1,090
4 stars
749
3 stars
716
2 stars
278
1 star
479

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and poor communication, leading to frustration.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and lack of attention.

Food Quality

Food quality was inconsistent, with complaints about cold or stale items, but some customers enjoyed fresh meals.

Speed of Service

Service speed was often criticized, particularly during busy hours, with long wait times reported in both drive-thru and in-store.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others noted dirty tables and unsanitary conditions.
  • RG
    Robert Grenier
    3 days ago
    1.0
    Twice now I have ordered food not been given a receipt and had my food straight up missing items I paid for a 10 piece y is there only 4 in the box paid for 3 burgers got 2 this is feeling intentional as I haven't received a receipt or had my mobile number punched in so I have record
  • ST
    Samuel Tuck
    6 days ago
    3.0
    I was delivering and when I got there to check in. They answered and I said the name and then nothing back. They just seemed annoyed when I went up to the window.
  • DD
    Don Haynes (Duckie)
    Nov 15, 2025
    3.0
    Okay, I didn't really wanna post this because I really like their food. However, I've had the same issue happen 4 times in a row to where I just needed to say something I've ordered Big breakfast with hot cakes with extra eggs and extra sausage. And each time I get it, it would either be missing the hot cakes, missing an egg or being short on a sausage, they've got good food. Especially burgers and all that, but. I don't know why the big breakfast seems to be so problematic. Aside from that, it's a good place to eat
  • FF
    Fructose
    Oct 31, 2025
    2.0
    Good ☕️ coffee 🫶hi price for everything considering it is what it is if you like it good for you,I could see dog food berger being nice if it was seasonal at McDonald's to..🫡😒
  • AH
    Amber Hutchison
    Oct 25, 2025
    5.0
    My fries were so impeccable I had to share, I took a bit of my sandwich and it was likewise perfect. Not a single hint of old oil, I think the night manager at least runs a very tight ship and I really appreciate that

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2220 N Glenstone Road?

McDonald's at 2220 N Glenstone Road in Springfield, MO is open 24 hours every day of the week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's offers 24/7 drive-thru service every day of the week.