Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and poor communication, leading to frustration.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and lack of attention.
Food Quality
Food quality was inconsistent, with complaints about cold or stale items, but some customers enjoyed fresh meals.
Speed of Service
Service speed was often criticized, particularly during busy hours, with long wait times reported in both drive-thru and in-store.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but others noted dirty tables and unsanitary conditions.
RG
Robert Grenier
3 days ago
1.0
Twice now I have ordered food not been given a receipt and had my food straight up missing items I paid for a 10 piece y is there only 4 in the box paid for 3 burgers got 2 this is feeling intentional as I haven't received a receipt or had my mobile number punched in so I have record
ST
Samuel Tuck
6 days ago
3.0
I was delivering and when I got there to check in. They answered and I said the name and then nothing back. They just seemed annoyed when I went up to the window.
DD
Don Haynes (Duckie)
Nov 15, 2025
3.0
Okay, I didn't really wanna post this because I really like their food. However, I've had the same issue happen 4 times in a row to where I just needed to say something I've ordered Big breakfast with hot cakes with extra eggs and extra sausage. And each time I get it, it would either be missing the hot cakes, missing an egg or being short on a sausage, they've got good food. Especially burgers and all that, but.
I don't know why the big breakfast seems to be so problematic. Aside from that, it's a good place to eat
FF
Fructose
Oct 31, 2025
2.0
Good ☕️ coffee 🫶hi price for everything considering it is what it is if you like it good for you,I could see dog food berger being nice if it was seasonal at McDonald's to..🫡😒
AH
Amber Hutchison
Oct 25, 2025
5.0
My fries were so impeccable I had to share, I took a bit of my sandwich and it was likewise perfect. Not a single hint of old oil, I think the night manager at least runs a very tight ship and I really appreciate that
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I view the full menu for this McDonald's location?
You can view the full McDonald's menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Does McDonald's have a rewards program for customers?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program available online.
What are some nearby fast food options around McDonald's at 2220 N Glenstone Road?
Nearby fast food options include Long John Silver's, Burger King, Hardee's, Andy's Frozen Custard, Freddy's Frozen Custard & Steakburgers, and another McDonald's location.
Are there nearby amenities where I can relax or shop after visiting McDonald's?
Yes, nearby places include Brentwood Shopping Center for shopping, LIV Salon and Sassy's Spa for beauty and spa services.
What nearby services can help customers with their car or receive medical care?
Customers can access Springfield North Mo car dealership and In & Out Car Wash for automotive needs, and Mercy Pain Management and My Dentist for medical services nearby.