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McDonald's

3.4
(1929 reviews)
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Business Details

2512 E Sunshine, Springfield, MO
65804, United States
(417) 883-4841
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2512 E Sunshine, Springfield, MO
65804, United States

Hours

Reviews

3.4
1,929 reviews
5 stars
617
4 stars
419
3 stars
408
2 stars
176
1 star
309

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and curbside pickup, with some waiting over 30 minutes for their orders.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold or improperly cooked items, as well as issues with freshness.

Staff Attitude

While some reviews praised friendly staff, many others noted rude service and a lack of responsiveness from employees.

Cleanliness

Several customers mentioned cleanliness issues, particularly in the bathrooms and dining area.
  • PJ
    PIMP Daddy Jordan
    Feb 24, 2026
    5.0
    Nice place
  • JR
    Jake Rogers
    Jan 31, 2026
    1.0
    Order plain but got it covered in sauce. Happens too often. Just threw it out. I don’t want to deal with going in and waiting even longer.
  • AS
    Ashley Stiles
    Jan 19, 2026
    3.0
    Literally am setting in the drive thru right now. No one else in the drive thru, and I ordered a single item. The window ask me to pull forward. I told her there is no one else and she said her manager was a real stickler about drive time. I said that makes your drive times a lie though and she said yep thats what she wants.
  • TO
    Timothy Oliver
    Jan 10, 2026
    2.0
    Don't microwave a biscuit to just get the food out when the customer said they would wait. Definitely not the same......
  • KS
    Kitten Soup
    Jan 2, 2026
    3.0
    I personally absolutely love this place. I have gotten 3 mcchickens every week for 2 years. I’m am a mcchicken connoisseur. I can taste whether it is fresh or not. Now, that isn’t the problem. The problem is sometimes they give me 2 when I ask for 3. It makes me a little sad sometimes because I love mcchickens. Other than that the people are so sweet and maybe they’re having a hard time that day, but without my mcchickens. My day is harder. (Joke)
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Certified March 01, 2026Yext Knowledge Graph
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