McDonald's

3.5
1989 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2512 E Sunshine, Springfield, MO
65804, United States

Hours

Reviews

3.5
1,989 reviews
5 stars
642
4 stars
439
3 stars
417
2 stars
182
1 star
309

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with order accuracy, long wait times, and rude staff, leading to a negative perception of service.

Food Quality

Many reviews mentioned cold or improperly prepared food, with several customers expressing dissatisfaction with the freshness and temperature of their meals.

Cleanliness

There were multiple complaints about cleanliness, including dirty bathrooms and unsanitary food handling practices.

Staff Friendliness

Despite the negative feedback, some customers praised the friendliness and helpfulness of certain staff members, highlighting a mix of positive and negative experiences.
  • TO
    Timothy Oliver
    2 days ago
    2.0
    Don't microwave a biscuit to just get the food out when the customer said they would wait. Definitely not the same......
  • GW
    Greg Wagner
    6 days ago
    5.0
    Great food, and a good price.
  • KS
    Kitten Soup
    Jan 2, 2026
    3.0
    I personally absolutely love this place. I have gotten 3 mcchickens every week for 2 years. I’m am a mcchicken connoisseur. I can taste whether it is fresh or not. Now, that isn’t the problem. The problem is sometimes they give me 2 when I ask for 3. It makes me a little sad sometimes because I love mcchickens. Other than that the people are so sweet and maybe they’re having a hard time that day, but without my mcchickens. My day is harder. (Joke)
  • EE
    Emma
    Dec 31, 2025
    1.0
    These were the nuggets in my son’s happy meal. Disgusting.
  • MT
    Maxim Tandon
    Dec 20, 2025
    4.0
    Pretty good atmosphere inside and staff were accommodating and friendly. They did get our very simple order of one coke and a fry wrong as they gave us Dr. Pepper. But we got inside and got it switched up without issue. Grabbed extra ketchup packets while we were at it. Also a good environment for selfies to send to Morocco.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2512 E Sunshine, Springfield?

McDonald's at 2512 E Sunshine is open daily from 5:00 AM to midnight.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to midnight to serve customers conveniently.