Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,665 reviews
5 stars
881
4 stars
537
3 stars
535
2 stars
215
1 star
497
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, with reports of employees arguing and showing disinterest in customer service.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to frustration among customers.
Cleanliness
Several customers mentioned unsanitary conditions in the restaurant, including dirty restrooms and messy dining areas.
Management Issues
Reviews indicated poor management practices, including lack of communication about wait times and inadequate staffing.
- ZZZachary Zsertey?1 day ago2.0It'll still taste good but I ordered this Mocha Frappe with caramel and oreos. I've worked at McDonald's before and I've gotta say this was made very poorly. It's not blended at all, all the syrup was at the bottom of my cup. You guys need to step up your training or something.
- RGRaymond Griffith3 days ago1.0They do not bring the food to the table like the card says, they put all meals in a bag even if dinning in and if and when they get your order wrong they do not want to make it right.
- DBDavis Baldwin4 days ago1.0Only taking exact change due to the fact, they didn’t plan ahead. That’s a pretty irresponsible business. I’ll also mention my food was cold.
- MAMellonie Ann6 days ago2.0Very dirty inside one elderly lady cleaning while another lady just standing there. Ask But the bathrooms dirty, service not good. My coffee good But took a while
- RJRyan JungeNov 5, 20251.0Its McDonald's so you get what you get. But when the staff argues with you about what you ordered and are holding the receipt in your hand it's time to either pick a different McDonald's or just go somewhere else entirely.
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's at 2811 N Kansas Expwy, Springfield, MO?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Are drive-thru services available at this McDonald's location, and what are the hours?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM.
Can I order McDonald's food for delivery from this location?
Yes, McDonald's offers delivery services daily from 6:00 AM to 10:45 PM, including same day and no-contact delivery.
What pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from McDonald's through mobile apps?
You can order using the McDonald's App available on Apple App Store and Google Play Store.
What payment options are accepted at McDonald's on N Kansas Expwy?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Springfield, MO?
McDonald's is located at 2811 N Kansas Expwy, Springfield, MO 65803, USA.
Is there a coffee shop near McDonald's at 2811 N Kansas Expwy?
Yes, there's a Starbucks nearby where you can get coffee and smoothies before or after your meal at McDonald's.
What convenience stores and gas stations are close to this McDonald's location?
Nearby convenience stores and gas stations include QuikTrip, Casey's General Store, Fast n friendly, and Phillips 66 Gas, useful for fuel or snacks alongside your visit to McDonald's.
Are there any beauty salons or spas near McDonald's at this address?
Yes, beauty services like Lindsay Hughes Hair Hustler at MiaBellas, Alluring Nails and Spa, and Diamond Nails and Spa are located nearby for customers wanting a pampering session.