Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, particularly management.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about stale items and incorrect cooking.
Cleanliness
The restaurant's cleanliness was criticized, with reports of dirty dining areas and unsanitary conditions.
MK
Matthew K
4 days ago
1.0
I just went through for lunch and this was my fry I got. Where are the rest of them. This McDonald's is why people are not eating at your restaurant as much. We as customers pay the higher price and still get screwed over. REALLY! The employees have no personality and rather be set on fire as opposed to be working.
JG
Justin Grant
5 days ago
1.0
Was on a 30 minute lunch break with my wife. After 15 minutes of waiting on our food, I asked if we can get our food. Employee became annoyed and said that I was rude for asking for our food since they were waiting on fries. Informed the employee that was what we were told six minutes ago and asked to speak with manager. Manager stated that it took extra time since they needed to refill fry hopper. Told manager that our lunch was ruined because of this and the fry hopper isn't my responsibility or problem. Food was thrown at us and they ignored me as I asked for their names . WILL NEVER RETURN TO THIS LOCATION EVER!!! Barely got back to work on-time and didn't get to enjoy meal with wife
JC
Jacob Cote
Nov 12, 2025
1.0
Probably the worst experience I’ve ever had in a McDonald’s. Where to begin. Let’s start with my kids happy meal. Supposed to be a 6 piece nugget, instead of nuggets they filled the container with buffalo sauce and gave it to my kid. My burgers are supposed to have only ketchup and cheese and they are loaded with toppings I did not want. I had to correct the order at least 3 more times and it still isn’t right. The staff was belligerent (the dude taking drive thru orders cussed out his coworker over the intercom, so obviously my children could hear it), all cussing loudly in front of customers. Not coming back even if God himself told me to and I would recommend not going here unless you want to experience some next level BS.
PB
Parker Brotherton
Nov 11, 2025
4.0
Pretty solid for your average mcdoanlds. 2 of the inside machines were down and they were slightly understaffed but the staff was very pleasant all things considered.
CJ
Chelsea Jackson
Nov 6, 2025
1.0
DISGUSTED!!!! FOUND A RECEIPT IN OUR BURGER THAT LOOKS LIKE SOMEONE PUNCHED IT IN THERE!!!
WILL NOT BE RETURNING WAITED TEN MINS TRYING TO GET AHOLD OF ANYONE NO ONE WOULD ANSWER!!
Edit- they say do this reach out here I DID I DID NO ONE CALLED ME I TRIED CALLING YOUR STORE NO ONE ANSWERED THIS IS RIDICULOUS!!!!
THIS WAS A CHILDS FOOD IT STAYED IN THE FRIDGE FOR THREE DAYS TRYING TO GET THIS MATTER HANDLED I THREW IT AWAY IM TIRED OF BEING FRUSTRATED EVERY TIME I OPENED MY FRIDGE.
Get your night crew together I've been a manager for over ten years a various places this is unacceptable. Looks intentional to me and like I'm being ignored. I am now the manager of a grocery store.... I just would never ever treat a customer this way.
What are the regular dining hours at McDonald's located at 1717 W Battlefield, Springfield, MO?
McDonald's is open daily from 6:00 AM to 11:00 PM, except on Friday and Saturday when it operates 24 hours.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and 24 hours on Friday and Saturday.
Can I order McDonald's delivery from this location?
Yes, delivery is available daily from 6:00 AM to 10:45 PM. You can order online or via the McDonald's app.
What payment options are accepted at McDonald's Springfield, MO?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru for quick and convenient ordering.
What delivery and pickup services does McDonald's offer at this location?
They provide curbside pickup, same day delivery, delivery, and no-contact delivery options.
Is there WiFi available at this McDonald's?
Yes, WiFi service is available at this location.
What nearby places can I visit before or after dining at McDonald's on W Battlefield?
Nearby places include NAPA Auto Parts for vehicle supplies, McAlister's Deli for sandwich options, and Schell-Osage Conservation Area for outdoor activities.
How might I combine a visit to McDonald's with some personal care services nearby?
Several beauty salons such as Enviousnailsbyangel, Esthetics by Liz, and The Hair Affair LLC. are close by, so you can enjoy a meal and then visit for a manicure, facial, or hair styling.
Are there any convenient laundry services near McDonald's in Springfield?
Yes, Kansas Square Laundry is nearby, offering laundromat and dry cleaning services, which could be helpful to visit alongside your meal.