McDonald's

3.5
2041 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1607 E Battlefield Rd, Springfield, MO
65804, United States

Hours

Reviews

3.5
2,041 reviews
5 stars
728
4 stars
428
3 stars
372
2 stars
160
1 star
353

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and rude staff interactions, particularly during busy hours.

Food Quality

While some customers enjoyed fresh and hot food, many others complained about cold items, incorrect orders, and poor food presentation.

Cleanliness

The cleanliness of the restaurant, including the bathrooms and play area, was often criticized, with reports of dirty conditions.

Employee Attitude

Feedback indicated a mix of friendly and unprofessional behavior among staff, with some customers noting positive interactions while others experienced rudeness.
  • LL
    Lucas Lewellen
    Jan 2, 2026
    1.0
    Ordered from my table so I could get it delivered to my table. Didn’t bring it to the table. Just set it up by the registers. Why have table service if you’re not going to follow through
  • SM
    Shannon Merideth
    Dec 31, 2025
    3.0
    Fast food
  • KS
    Kaitlyn Sharon
    Dec 19, 2025
    5.0
    My favorite McDonald's
  • CW
    Camille Wolfe
    Dec 11, 2025
    5.0
    This McDonald’s is the fastest and has the kindest employees. Thank you all for working so hard !!
  • LL
    Lucas Livingston
    Dec 9, 2025
    1.0
    Waited in a mobile order spot(supposedly faster than drive thru) for 20 minutes for a large fry (that takes like 3 minutes to make), a mcchicken and 3 drinks. When I went in to ask where my food was the chick at the counter (that looked at me 3 times before I had to get her attention) told me the guy just took some food out that might be mine. Then said the most pathetic “I’m sorry” I’ve ever heard as I had to go outside to check if the food was at my car because they can’t do their jobs properly

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1607 E Battlefield Rd, Springfield, MO?

McDonald's at this location is open 24/7 every day of the week, including delivery and drive-thru services.

Does this McDonald's location offer delivery and pickup services?

Yes, the restaurant offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.