McDonald's

3.5
2030 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1607 E Battlefield Rd, Springfield, MO
65804, United States

Hours

Reviews

3.5
2,030 reviews
5 stars
721
4 stars
429
3 stars
371
2 stars
159
1 star
350

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Inconsistent food quality was noted, with some customers receiving cold or improperly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.

Positive Staff Interactions

Despite the negative feedback, some customers praised friendly and helpful staff members.

Long Wait Times

Customers frequently complained about long wait times in both the drive-thru and inside the restaurant.
  • JV
    Jocelyn Vescuso
    1 day ago
    1.0
    I asked for no onion and they not only did put onion in but they even put it in the middle of the burger and had the cheese melt on it so there was no option of picking them out. Thanks a lot..
  • JJ
    J
    Nov 12, 2025
    4.0
    Great food and good service. The only thing that could have been better was less BBQ sauce on the McRib.
  • KH
    Katherine Hogan
    Nov 9, 2025
    1.0
    One of the managers...YIKES! I'm glad McDonald's hires people that need jobs, but the kind they hire they should train them better. The presentation of the people that represent this location are horrible. I wish one was closer to me that is opened before 530, I would never go to this 1! I saw an employee outside and asked if there was a manager i could talk to, he told me the lady that I delt with WAS ONE OF THE MANAGERS! She looked like she just woke up, had no manners and well looked very disheveled to say the least! This is now day 2 of nasty people here and all I want is a coffee!
  • SM
    Stan Mate
    Nov 1, 2025
    1.0
    Made a mobile order for breakfast right before they stopped serving. Went through on my phone and bank account. Get to the drive through and lady through intercom shows me my order and tells me to pull up to first window. Get to first window and lady claims I have not made an order even when I show her I was at the correct one and it shows a code AND THAT I PAID. Then she brings her manager out and he claims that it’s not going through on their end which I overheard them saying they see it on their screen, they just didn’t want to get their breakfast stuff back out. Tells me I’d have to reorder on their app EVEN THOUGH BREAKFAST WAS OVER BY THEN SO I WOULD NOT HAVE BEEN ABLE TO REPLACE MY ORDER.
  • RL
    Ricky LeAnn
    Nov 1, 2025
    1.0
    Said that they didn’t see my mobile order on the screen when they clearly did, or else we wouldn’t of gotten checked in at the drive through and I heard her say that they saw it on the screen before she went and got her manager. Then they tried to say it was because of a ‘payment error’ but in the bank account it says its waiting on them to accept the payment. Said I could reorder the food but they know breakfast would have been over at that time and the menu would have been regular food, they’re just lazy and didn’t wanna make the food and acted dumb about it.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1607 E Battlefield Rd, Springfield, MO?

McDonald's at this location is open 24/7 every day of the week, including delivery and drive-thru services.

Does this McDonald's location offer delivery and pickup services?

Yes, the restaurant offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.