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Krispy Kreme

4.4
(1532 reviews)

Business Details

3860 South Campbell Ave, Springfield, MO
65807, United States
(417) 823-7711

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Springfield.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
3860 South Campbell Ave, Springfield, MO
65807, United States

Hours

Reviews

4.4
1,532 reviews
5 stars
1,099
4 stars
225
3 stars
82
2 stars
45
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude and unhelpful interactions.

Donut Freshness

Many customers expressed disappointment with the freshness of donuts, noting stale or old products, especially when not served hot.

Pricing Concerns

Several reviews mentioned high prices for donuts, with some feeling that the quality did not justify the cost.

Promotions and Offers

Customers appreciated promotions like free donuts but noted that staff often failed to communicate these offers effectively.

Store Cleanliness

The cleanliness of the store received mixed feedback, with some finding it acceptable while others noted it could be improved.
  • ET
    Erica Tripp
    3 days ago
    5.0
    Very friendly workers and the donuts were amazing
  • SL
    Shannon Lewis
    Feb 17, 2026
    5.0
    Loved the fact that they worked with the app "Too Good to Go" to cut down on waste, the carbon footprint we leave and helps save money too!
  • MT
    Mary T
    Feb 12, 2026
    4.0
    Person serving appeared to be tired and over it. Donuts were ok, think they sat for a bit.
  • MF
    Madison Fraser
    Feb 8, 2026
    1.0
    worst customer service! the manager was so entitled and rude when my friend and i came in to get her birthday treat! yelled at us in front of everyone and said that we were disrespectful when she was passive aggressive from the start. all because my friends birthday didn’t show up on the app. she just didn’t like that i said something about her attitude while being a manager. very unprofessional and will be calling HR.
  • MS
    M Sims
    Feb 2, 2026
    5.0
    Just wanted to say thank you the the management staff of the National location. I reached out for assistance regarding Mr. Montgomery's funeral service, and I have to say management and staff went above and beyond. the family of Mr. Montgomery was very happy and I just wanted to take a moment to say thank you. Your show of support was very well noted.

Frequently Asked Questions About Krispy Kreme

What are the operating hours for Krispy Kreme in Springfield?

Krispy Kreme Springfield is open from 6:00 AM to 10:00 PM Monday to Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

Does Krispy Kreme offer drive-through service?

Yes, Krispy Kreme Springfield offers drive-through service from 6:00 AM to 10:00 PM on weekdays and Sundays, and until 11:00 PM on Fridays and Saturdays.

Brand Certified Facts from Krispy Kreme

Krispy Kreme partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
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