Krispy Kreme

4.4
1515 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Springfield.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
3860 South Campbell Ave, Springfield, MO
65807, United States

Hours

Reviews

4.4
1,515 reviews
5 stars
1,088
4 stars
222
3 stars
81
2 stars
44
1 star
80

What are people saying?

AI-generated from recent customer reviews

Freshness Issues

Several customers reported receiving stale or old donuts, with complaints about the freshness of products even when ordered early in the day.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others experienced rudeness and unhelpfulness, particularly during order issues.

Promotions Awareness

Customers expressed frustration over a lack of communication regarding promotions and discounts, leading to missed opportunities for free donuts.

Cleanliness and Atmosphere

The store was generally noted for being clean and having a pleasant atmosphere, although some reviews mentioned cleanliness issues during busy times.

Pricing Concerns

Many customers felt that the prices were high for the quality of donuts received, with some stating that the value did not match their expectations.
  • RF
    Rhonda Falberg
    4 days ago
    2.0
    The donuts were old and not very tasty. My favorite donuts were discontinued. My second favorite their was none. I was not offered a free fresh donut. Krispy Kreme use to be my favorite donut shop. However not sure i will ever go back. I was very disappointed. I made a special stop for donuts due to no Krispy Kreme in joplin. Sad day may never return. What happened did you all get bought out? Go back to before covid days.
  • KM
    Kathy M
    5 days ago
    5.0
    Nothing better than a donut fresh out of the cooker
  • AN
    Alex & Tatyana Novik
    Dec 30, 2025
    5.0
    We decided to end our evening the right way—by chasing happiness in the form of warm, sugary perfection at Krispy Kreme in Springfield. Because when life has been a day, donuts are the solution. Now, full honesty: the machine wasn’t working. Yes, that machine. The one that makes you feel like you’ve won the lottery when you see it doing its magical donut-making dance. Was it sad? Absolutely. Was there a brief moment of silence in our hearts? Maybe. BUT—let it be known—the donuts were still delicious. Soft, sweet, and comforting like a sugar-coated hug. Even without the machine show, these donuts knew their job and performed it well. Here’s where things got dramatic. We wanted these donuts so badly that we willingly stood in a line so long it felt like a full endurance test. Time slowed. Feet hurt. Life choices were reconsidered. Bonds were strengthened. Legends were born. At one point, I think we aged emotionally. And yet… we stayed. Because leaving without donuts was not an option. When we finally got them, it was victory. Pure, glazed victory. Every bite reminded us why we waited, why we suffered, and why donuts are worth absolutely everything. So yes—long line, no machine, minor heartbreak. But still a sweet ending to the night and a reminder that even when things don’t go perfectly, Krispy Kreme donuts still deliver joy. Would we do it again? Yes. Would we complain in line again? Also yes. Would we leave without donuts? Never. 🍩😄
  • BB
    Breanne
    Dec 24, 2025
    5.0
    First time in here today and it was marvelous! The icing on the original glaze doughnuts was PERFECT-taste and thickness was how it used to be 30 plus years ago. I need to drive here again from Texas!
  • JG
    Jayd Gray
    Dec 16, 2025
    1.0
    Donuts were stale and tasted like they were at least a day or two old.. very upset that they weren't fresh especially ordering as early as I did... the doordash was fast but still very disappointed in the taste and freshness of the donuts. And it wasnt just one box but both boxes that were stale and old.

Frequently Asked Questions About Krispy Kreme

What are the operating hours for Krispy Kreme in Springfield?

Krispy Kreme Springfield is open from 6:00 AM to 10:00 PM Monday to Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

Does Krispy Kreme offer drive-through service?

Yes, Krispy Kreme Springfield offers drive-through service from 6:00 AM to 10:00 PM on weekdays and Sundays, and until 11:00 PM on Fridays and Saturdays.