Jimmy John's

3.6
180 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1002 S Glenstone, Springfield, MO
65804, United States

Hours

Reviews

3.6
180 reviews
5 stars
80
4 stars
37
3 stars
13
2 stars
18
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; some customers praised friendly service while others reported rudeness and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong sandwich sizes.

Speed of Service

Customers noted a decline in the speed of service, with several complaints about slow delivery times, contradicting the brand's 'freaky fast' promise.

Food Quality

Mixed reviews on food quality; while some enjoyed fresh and tasty sandwiches, others reported stale bread and poor ingredient quality.

Cleanliness

The location generally received positive remarks for cleanliness, although some reviews mentioned issues with food presentation.
  • JC
    Jamie Coffman
    Jan 2, 2026
    2.0
    The sandwich was. Great but for $15.00 it was just two slices of bread with three slices of ham one slice of cheese with four slices of bacon I could have went to the store and bought everything for under $10.00 and made the very same sandwich at home like I said the sandwich was delicious but the quantity was small I had the ultimate porker sandwich I wouldn’t recommend wasting your hard earned money at jimmy John’s come on do better jimmy John’s make the sandwich bigger or at least put more meat on the two slices of sandwich bread this is pitiful I’m never ordering from you again by the way it also was my first time every eating jimmy johns
  • GC
    Grace Cole-Faucett
    Oct 31, 2025
    5.0
    Jimmy John's sandwiches are always pretty good. To the man who was very kind and chill when I spilled a whole tea down the wall today, I hope you get a raise and both sides of your pillow are cold. That is the way customer service (and human kind in general) should be. A thousand thank yous.
  • BB
    B
    Sep 16, 2025
    5.0
    Took care of me instead of avoiding me! You guys show and prove. Great customer care!
  • GT
    Get Tingout
    Aug 27, 2025
    1.0
    Shannon was extremely rude and unprofessional. Charged me for extra items on my sandwich and they weren't on the sandwich.
  • SJ
    Stephen Jones
    Aug 3, 2025
    5.0
    Super friendly staff, very clean location, and deliciously fresh sammies.