Customer Service
Feedback on staff varies widely; some customers praised friendly service while others reported rudeness and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong sandwich sizes.
Speed of Service
Customers noted a decline in the speed of service, with several complaints about slow delivery times, contradicting the brand's 'freaky fast' promise.
Food Quality
Mixed reviews on food quality; while some enjoyed fresh and tasty sandwiches, others reported stale bread and poor ingredient quality.
Cleanliness
The location generally received positive remarks for cleanliness, although some reviews mentioned issues with food presentation.