Jimmy John's

3.9
215 reviews

About

Sandwich Restaurant

Location

Jimmy John's
322 E Walnut St, Springfield, MO
65806, United States

Hours

Reviews

3.9
215 reviews
5 stars
123
4 stars
37
3 stars
11
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rudeness from staff and issues with order accuracy.

Food Quality

Several customers reported dissatisfaction with food quality, mentioning dry sandwiches and incorrect orders.

Delivery Issues

Many customers experienced delays in delivery times, with some stating that their orders took significantly longer than expected.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed the food, indicating that experiences can vary.
  • MG
    mia galati
    Dec 6, 2025
    1.0
    went here last night at 11:25 and the guy working counter said he was unable to make anything in the ovens because he turned them off. 35 min til close and the ovens were turned off, and poor customer service from him as well
  • TH
    Tammy H.
    Nov 28, 2025
    2.0
    I got a piece of plastic in my sandwich. It was part of the meat wrapper I think.
  • CL
    Crunchy Leaf
    Nov 14, 2025
    5.0
    Great service, good environment, absolutely love it here.
  • CB
    Caitlyn Benson
    Nov 8, 2025
    1.0
    Don’t let them forget any of your order, they will refuse to refund you. My pregnancy cravings had my husband driving 30 minutes there and back, and I wish I would have just driven the 5 minutes to Subway. I was so disappointed in not just the service, but the food too that I couldn’t even eat it. I left feedback already, but I will NEVER return to this location.
  • RC
    Rose C
    Oct 15, 2025
    1.0
    Order was made wrong and when I called the store the person who said they were the boss was extremely rude, started cursing, and hung up