Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2711-A N. Kansas Expressway in Springfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers frequently praised the burgers and fries for being delicious and fresh, with many noting the generous portions.
Service
Overall, the staff received positive feedback for being friendly and providing good customer service, although there were some complaints about order accuracy.
Cleanliness
Several reviews mentioned issues with cleanliness, particularly in the bathrooms and dining area.
Pricing
Many customers found the prices to be high, with some expressing that the cost did not match their expectations for the food quality.
JB
Joseph Bruce
Feb 17, 2026
1.0
Dysfunctional app, no one to contact over the phone.
DD
D
Feb 5, 2026
1.0
Rude staff and the manager christopher tried to gaslight me when i confronted him about. I have a recording of the conversation if the General manager would like to hear it.
SR
Shonda Rhynes
Dec 30, 2025
5.0
Great place to get a burger and be treated with respect.
MS
Michael And Jeannette Shockey
Dec 14, 2025
5.0
Delicious
MM
Marti
Nov 17, 2025
5.0
The kitchen was crowded but no smiles, no big greeting just people with their heads down.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys accept reservations at the Springfield location?
Five Guys at 2711-A N. Kansas Expressway in Springfield does not accept reservations.
What are the operating hours for dine-in at Five Guys in Springfield?
Five Guys in Springfield is open daily from 11:00 AM to 10:00 PM for dine-in service.
Does Five Guys offer delivery service and what are the delivery hours?
Yes, Five Guys offers delivery every day from 11:00 AM to 9:30 PM. You can order online through their delivery portal.
Can I customize my burger or milkshake at Five Guys?
Absolutely! Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations to satisfy your craving.
What payment options are accepted at Five Guys Springfield?
Five Guys accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is the Five Guys Springfield location family-friendly and accessible?
Yes, it welcomes children, has a children's menu, wheelchair accessible entrance, seating, parking, and restroom, plus high chairs available.
How can I order Five Guys for pickup or delivery in Springfield?
You can order online for in-store pickup or delivery through the Five Guys website or app at https://order.fiveguys.com/location/five-guys-n-kansas/menu.
Are there any nearby places to visit before or after dining at Five Guys on N. Kansas Expressway?
Nearby you can visit Planet Fitness for a workout, or stop by Elegant Nail Salon and MiaBella's Salon and Spa for beauty treatments before or after your meal.
What nearby options do customers have for other dining experiences around Five Guys Springfield?
Customers can also try nearby restaurants like El Poblano Grill & Cantina for Mexican cuisine or IHOP for breakfast and brunch.
How can customers access financial services near Five Guys in Springfield?
Visitors to Five Guys can conveniently access nearby financial services like Money Mart and Western Union for money transfers or check cashing.
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