Dunkin'

3.3
217 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Springfield, MO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1614 S Glenstone Ave, Springfield, MO
65804, United States

Hours

Reviews

3.3
217 reviews
5 stars
96
4 stars
21
3 stars
18
2 stars
13
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and inattentive service, with several mentioning a lack of communication and friendliness from staff.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including drinks made wrong and missing items, leading to customer frustration.

Product Quality

Feedback indicated inconsistent quality of food and drinks, with some customers receiving stale or poorly made items.

Cleanliness

Several reviews mentioned cleanliness issues within the store, including dirty tables and unsanitary conditions.

Management Issues

Customers expressed dissatisfaction with management, citing poor handling of complaints and lack of accountability among staff.
  • CC
    Cory Campbell
    5 days ago
    3.0
    The food and drinks are good. The service is slow and especially the response time in the drive thru. Id rather be behind 10 people at McDonalds than behind 2 people here..
  • JJ
    Jasmine
    6 days ago
    4.0
    Got hot chocolate for 2.50$ 11/16/25 They were out of any Dubai Chocolate unfortunately but were super nice. I know everyone’s big on the Dubai chocolate rn so no biggie.
  • CM
    C Mo
    Nov 3, 2025
    5.0
    They got the dunk 😉
  • CW
    Chevon Wills
    Nov 3, 2025
    1.0
    I ordered a drink at the drive thru and they told me to wait on the side in the parking lot for the drink. I waited a long time until I decided to go into the Dunkin’ Donuts and get the drink myself which was just sitting on the counter already made. This is very bad service.
  • AC
    Angelia Cole
    Oct 16, 2025
    2.0
    No smiles, girl talked so low you couldn't hear her and she gave us a feeling as if we were a burden.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1614 S Glenstone Ave, Springfield, MO?

Dunkin' is open daily from 5:30 AM to 8:00 PM at this location.

Does this Dunkin' location offer delivery and pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.