Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Springfield, MO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Product Availability
Many customers expressed frustration over the lack of available donuts and inconsistent quality of food and drinks.
Cleanliness
Several reviews highlighted the need for improved cleanliness, particularly in restrooms and customer areas.
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Overall Experience
While some customers enjoyed their visits and praised specific staff members, many expressed disappointment with the overall decline in quality and service.
ML
Marci Linson
Nov 27, 2025
3.0
I was a walk-in customer. Donuts were good, coffee was not. Not even remotely close to good. Drink wasn’t all the way full, and the flavor shots I ordered were left out. :(
Stick to the donuts and skip the coffee.
JT
J T
Nov 23, 2025
5.0
Went through drive through and service was great.
CM
Cassie McAtee
Oct 30, 2025
1.0
The amount of rude and disrespectful I received when I walked up to the window is absolutely baffling. I stepped up to the window and showed the employee my phone, as I was on an Uber order.And she quickly replied , with don't do that , and a disgusted aggravated , like I had done something wrong voice. Sweetheart, the only thing wrong here is your extremely disturbing out right trash attitude towards me personally. Myself and the company you work for do not care if you are tired.That is no excuse to be downright disrespectful and hateful.For no reason whatsoever shame on you!
KH
Kaela H.
Oct 15, 2025
1.0
There is a reason it's no longer Dunkin DONUTS. This place never has donuts available. You'd think with their munchkin bucket dropping they would make extra but no. They didn't even have much of regular donuts, definitely not any Halloween ones. They had under 10 donuts available and they will still be open for hours. At least the coffee is okay quality and they sell the buckets by themselves so I still was able to get one.
TL
tayye lind
Oct 4, 2025
2.0
i’m not even sure how they bagged this… but the employee at the drive through was very rude, we were missing two things, had to go back inside to get them (the same employee was being kinder at this point) got the food and everything looked like someone stepped in it, it was all flattened, and my sandwich is literally missing the bottom part of the bread. haha
What are the regular opening hours of Dunkin' at 4020 S Campbell Ave, Springfield, MO?
Dunkin' is open every day from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What types of meals can I expect to find at Dunkin' Springfield, MO?
They serve breakfast, brunch, and lunch meals.
What are some specialty items or categories Dunkin' in Springfield, MO is known for?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
What new seasonal drinks are available at this Dunkin' location during the holiday season?
Try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there a drive-thru available at Dunkin' on S Campbell Ave?
Yes, this Dunkin' location has a drive-thru for convenient service.
Which nearby coffee shops or similar places are close to Dunkin' in Springfield?
Panera Bread and another Dunkin' store are nearby, both great options for coffee, bakery items, and casual dining.
What entertainment options are near Dunkin' at 4020 S Campbell Ave?
You can visit the Alamo Drafthouse Cinema Springfield or Wehrenberg Theatres Springfield Campbell 16 Cine for movies and entertainment before or after your Dunkin' visit.
Are there any nearby dining options besides Dunkin' close to this location?
Yes, nearby options include Papa Murphy's for pizza, Carlos O’Kelly’s for Mexican food, Schlotzsky’s for sandwiches, Domino's Pizza, and McDonald's for fast food.