Dunkin'

4.0
1199 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Springfield, MO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4020 S Campbell Ave, Springfield, MO
65807, United States

Hours

Reviews

4.0
1,199 reviews
5 stars
666
4 stars
225
3 stars
114
2 stars
61
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Product Availability

Many customers expressed frustration over the lack of available donuts and inconsistent quality of food and drinks.

Cleanliness

Several reviews highlighted the need for improved cleanliness, particularly in restrooms and customer areas.

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Overall Experience

While some customers enjoyed their visits and praised specific staff members, many expressed disappointment with the overall decline in quality and service.
  • ML
    Marci Linson
    Nov 27, 2025
    3.0
    I was a walk-in customer. Donuts were good, coffee was not. Not even remotely close to good. Drink wasn’t all the way full, and the flavor shots I ordered were left out. :( Stick to the donuts and skip the coffee.
  • JT
    J T
    Nov 23, 2025
    5.0
    Went through drive through and service was great.
  • CM
    Cassie McAtee
    Oct 30, 2025
    1.0
    The amount of rude and disrespectful I received when I walked up to the window is absolutely baffling. I stepped up to the window and showed the employee my phone, as I was on an Uber order.And she quickly replied , with don't do that , and a disgusted aggravated , like I had done something wrong voice. Sweetheart, the only thing wrong here is your extremely disturbing out right trash attitude towards me personally. Myself and the company you work for do not care if you are tired.That is no excuse to be downright disrespectful and hateful.For no reason whatsoever shame on you!
  • KH
    Kaela H.
    Oct 15, 2025
    1.0
    There is a reason it's no longer Dunkin DONUTS. This place never has donuts available. You'd think with their munchkin bucket dropping they would make extra but no. They didn't even have much of regular donuts, definitely not any Halloween ones. They had under 10 donuts available and they will still be open for hours. At least the coffee is okay quality and they sell the buckets by themselves so I still was able to get one.
  • TL
    tayye lind
    Oct 4, 2025
    2.0
    i’m not even sure how they bagged this… but the employee at the drive through was very rude, we were missing two things, had to go back inside to get them (the same employee was being kinder at this point) got the food and everything looked like someone stepped in it, it was all flattened, and my sandwich is literally missing the bottom part of the bread. haha

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' at 4020 S Campbell Ave, Springfield, MO?

Dunkin' is open every day from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers both delivery and curbside pickup services.