Dunkin'

4.0
1197 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Springfield, MO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4020 S Campbell Ave, Springfield, MO
65807, United States

Hours

Reviews

4.0
1,197 reviews
5 stars
665
4 stars
225
3 stars
113
2 stars
61
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers report rude interactions while others praise friendly and helpful service.

Product Availability

Many customers expressed disappointment with the lack of available donuts and other menu items during their visits.

Quality Consistency

There are complaints about inconsistent quality of food and drinks, with some items being poorly prepared or not meeting expectations.

Cleanliness

Several reviews mention the need for improved cleanliness, particularly in restrooms and customer areas.

Speed of Service

Customers frequently noted long wait times, especially in the drive-thru, impacting their overall experience.
  • CM
    Cassie McAtee
    Oct 30, 2025
    1.0
    The amount of rude and disrespectful I received when I walked up to the window is absolutely baffling. I stepped up to the window and showed the employee my phone, as I was on an Uber order.And she quickly replied , with don't do that , and a disgusted aggravated , like I had done something wrong voice. Sweetheart, the only thing wrong here is your extremely disturbing out right trash attitude towards me personally. Myself and the company you work for do not care if you are tired.That is no excuse to be downright disrespectful and hateful.For no reason whatsoever shame on you!
  • KH
    Kaela H.
    Oct 15, 2025
    1.0
    There is a reason it's no longer Dunkin DONUTS. This place never has donuts available. You'd think with their munchkin bucket dropping they would make extra but no. They didn't even have much of regular donuts, definitely not any Halloween ones. They had under 10 donuts available and they will still be open for hours. At least the coffee is okay quality and they sell the buckets by themselves so I still was able to get one.
  • TL
    tayye lind
    Oct 4, 2025
    2.0
    i’m not even sure how they bagged this… but the employee at the drive through was very rude, we were missing two things, had to go back inside to get them (the same employee was being kinder at this point) got the food and everything looked like someone stepped in it, it was all flattened, and my sandwich is literally missing the bottom part of the bread. haha
  • JB
    Josalin Barnes
    Aug 9, 2025
    5.0
    kynzie was awesomesauce
  • CM
    Chris Meredith
    Aug 6, 2025
    3.0
    The African -American girl needs to get off the phone while waiting on customers! VERY RUDE!

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' at 4020 S Campbell Ave, Springfield, MO?

Dunkin' is open every day from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers both delivery and curbside pickup services.