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Charleys Cheesesteaks

4.3
(315 reviews)

Business Details

2825 S. Glenstone Ave., #VC08, Springfield, MO
65804, United States
(417) 886-2575
https://order.charleys.com/menu/battlefield-mall/

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
2825 S. Glenstone Ave., #VC08, Springfield, MO
65804, United States

Hours

Reviews

4.3
315 reviews
5 stars
234
4 stars
26
3 stars
9
2 stars
10
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the sandwiches and fries, while others reported poorly made items and lack of seasoning.

Customer Service

Customer service experiences varied widely; some praised the friendly staff, while others reported rudeness and poor service.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that the value did not match the cost of meals.

Operational Issues

Customers noted issues with the restaurant's hours and service availability, including early closures and order inaccuracies.
  • DB
    Donald Byrley
    Feb 15, 2026
    1.0
    I miss the old owners. I was sold some time ago, my wife and I have ate here a few times since. This last time was the worst. The person taking orders barely spoke English took me four times of saying the order for them to get it. The meat was cooked at too low of a temperature so it was soggy. They changed the seasoning or didn't use seasoning. The meat didn't even cover the bun. This place is awful. They also added wings and stuff which they wouldn't have needed to do had they just properly stayed with the already successful business model. I predict this business will fail soon. DO NOT EAT HERE!!!
  • GM
    Gina Marah
    Feb 14, 2026
    5.0
    Oh my gosh this was so delicious! I had a traditional, and the vegetables were so fresh and vibrant and the bread was so soft! Absolutely delicious. We also had their cheese fries which were amazing as well. The staff was so great and working on Valentines Day can't be super fun. But they had a smile on their face the entire time. I will 100% be back!
  • OS
    Outcast Of Society
    Jan 25, 2026
    5.0
    I was at the mall and decided to eat at Charleys Cheese steaks since it's been many years since last did. They did not disappoint , their cheese steaks are just as yummy as I remembered and prices are still very fair ! If you're ever at Battlefield Mall I recommend trying them out !
  • SR
    Samya Rogers
    Jan 18, 2026
    2.0
    the worker is very disrespectful and has the nastiest attitude ever. also was rude when my friend said don’t get the dr pepper bc it was flat, it was extremely flat. so i changed my drink order and she acted like it was the hardest thing to do ever. i say if you don’t like ur job find somewhere else to work, simple.
  • CM
    Chelsey Mclallen
    Jan 13, 2026
    2.0
    The chicken philly was horribly made the bread was ripped in half then filled on one side it wasn't even toasted and was super chewy. They were scared of peppers, onions, and seasoning the fries were just sad they put nothing on them. Would 100 pass and just got to Jersey mikes or subway.

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular opening hours of Charleys Cheesesteaks at Battlefield Mall?

Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.

Is Charleys Cheesesteaks open for delivery services?

No, Charleys Cheesesteaks does not offer delivery services as the delivery hours are closed all week.

Brand Certified Facts from Charleys Cheesesteaks

Charleys Cheesesteaks partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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