Burger King

3.5
1676 reviews

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 935 West Kearney Street. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in SPRINGFIELD, MO serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
935 West Kearney Street, SPRINGFIELD, MO
65803-1233, United States

Hours

Reviews

3.5
1,676 reviews
5 stars
566
4 stars
419
3 stars
284
2 stars
142
1 star
265

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed hot and fresh meals, while others received cold or incorrect orders.

Customer Service

Service quality varies significantly; some staff are praised for being friendly and helpful, while others are reported as rude and dismissive.

Order Accuracy

Frequent complaints about incorrect orders and items missing from bags, leading to customer frustration.

Cleanliness

Inconsistent cleanliness reported, with some customers noting dirty conditions and locked bathrooms.

Wait Times

Long wait times reported in drive-thru and for food preparation, impacting overall customer satisfaction.
  • KA
    Kaden Anderson
    5 days ago
    1.0
    I ordered delivery through the mobile app. When I received my food and checked the bag I realised that the Hershey's Chocolate Pie I ordered was not included. I decided to call the store. I then sat on the phone through two entire rings before they picked up and left the phone without saying a single word. I was left to listen to the ambiance of the store. I hung up after 10 minutes and called the store again, where they finally answered me just to tell me to reach out to DoorDash, despite the fact that it was their fault they didn't include or offer ANYTHING to replace the pie. Also I cannot reach out to DoorDash since I ordered through the app and cannot access a support line. Absolutely horrible, horrible customer service from this location.
  • GL
    Glen Loftin
    Dec 31, 2025
    5.0
    Hot fresh fries friendly and deliciously flame broiled Junior Whoppers.
  • EB
    Erika Bootier
    Dec 30, 2025
    4.0
    Good food everything was good and hot and fresh.
  • JJ
    John Jenkins
    Dec 5, 2025
    1.0
    Went in and got some Original Chicken Sandwiches. Everyone that ate them hot sick instantly. Then twice they forgot to put the stuff in the bag. Which happens whatever. But serving bad food because you are in a hurry is disgusting. This place needs shut down and the people that work here charged for messing with peoples food.
  • RJ
    Ryan Junge
    Nov 30, 2025
    5.0
    Amanda at the front counter took my order and went above and beyond for my son. I couldn't thank her enough at the time but she is a true customer SERVICE professional and when I was between a rock and a hard place with a 1 year old (we have all been there, right?) she came to my rescue.

Frequently Asked Questions About Burger King

I would like to check the balance of my Crown Card

Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.

I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator