Burger King

3.6
1077 reviews

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 1929 West Republic Rd. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Springfield, MO serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
1929 West Republic Rd, Springfield, MO
65807, United States

Hours

Reviews

3.6
1,077 reviews
5 stars
444
4 stars
226
3 stars
157
2 stars
68
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 30 minutes.

Customer Service

There were numerous complaints about rude and unprofessional staff, with several customers feeling disrespected during their interactions.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

While some customers enjoyed the food, there were consistent reports of cold or poorly prepared items, leading to dissatisfaction.

Management Issues

Several reviews pointed to poor management and staffing problems, contributing to the overall negative experience.
  • DS
    Dave Slam
    4 days ago
    1.0
    Wait in line for 20 minutes to get the most mediocre ice cold food ever. Pay for a large fry and get MAYBE a small fry amount of fries. I understand this is a low wage job but this is just ridiculous, just go literally anywhere else if you value your time and money
  • BF
    Brad Franco-Reyes
    Dec 17, 2025
    1.0
    I’m doing doordash for a customer and I’ve been waiting for over half an hour! That’s pretty crazy in my opinion especially on the customer aswell. I just find it hard to believe how they’re capable of being able to do drive through orders and give somebody else their order before me. I came in before another guy for doordash and he waited for about like 5 mins and me in the other hand i’ve been waiting for over half an hour.
  • RR
    Rachael
    Dec 15, 2025
    4.0
    Decided to try the Bikini Bottom Bundle today. I requested the Impossible patty for my Whopper because I have alpha gal. I love Burger King’s Impossible Whopper very much, it’s so close to a real burger for me and I greatly appreciate that they have it. There was a little bit of a wait in the drive through, not a big deal. They were out of the cheese cake for the bundle but switched it out and said we could come back after their truck delivery and get the correct cake for free, which was very nice. I could tell the cheesy bacon tots were good but they weren’t my cup of tea.The pineapple drink tasted just like pineapple, and this Burger King’s Diet Coke is better and crispier than McDs. I know fast food is usually hit or miss, today it was good
  • AB
    aamir basra
    Dec 12, 2025
    1.0
    Terrible customer service. Routinely takes a long time to get the order here. But one women taking orders on drive through named Jess was very rude in particular and flat out refused to accommodate our request to change buns to the ones without seeds. But more than flat out non accommodating, her tone of voice and approach was very rude. We were made to wait for our order of impossible whoppers for 40 minutes. We were told to park on the side and once it is ready we will be given our order. After total 40 minutes of wait when my wife went in to speak to the manager the manager Earl said he is tired and he is doing his best and that he does not care if we cancel the order. Again we met a rude and unprofessional person. Paying customers treated like this.
  • DC
    David Cantrell
    Dec 8, 2025
    1.0
    I've had a few bad experiences at this location over the years, but today was a Whopper! My son loves the chicken nuggets, so I gave it another shot. We only had one customer in line ahead of us. (We were dining in) After hearing her ask the gentleman behind the counter if so and so still worked there, he replied "no" and she was relieved as she was sexually harassed by him during her time working at BK. He explained "we have a whole new crew" and I was suddenly optimistic to see what the new talent could do. Our order at 4:51 consisted of a whopper, 10pc nuggets, two o-rings, two drinks. No special requests. After 15 minutes I start to watch behind the counter. I begin to conclude they have lost our order, but I continue to wait. At 5:21, I tell a young lady that it has been 30 minutes. She looks behind her at another lady and things start to happen. 34 minutes in we get our food. Including 4 free chicken fries. Hell yeah. While eating, the gentleman who took our order, and handed us lids, steps outside to throw 3 boxes of fries in a car. No biggie. Its cold out tonight, and I assume his chicken fries were getting chilly, because he "had it his way" and shoved them in his pants right up against his butt crack. No worries, I think he is on his own time. Sadly, he later returned inside and helped himself to making a medium fry and drink for the ride home. No hand wash. I couldn't look at my zesty onion ring sauce the same, so I pitched half my meal. I was never big on the mask wearing days of covid, but dingleberry juice in the kitchen area is unacceptable. Do better.

Frequently Asked Questions About Burger King

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I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator