Buffalo Wild Wings

3.8
2445 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
900 East Battlefield Road, Springfield, MO
65807, United States

Hours

Reviews

3.8
2,445 reviews
5 stars
1,238
4 stars
389
3 stars
221
2 stars
168
1 star
429

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times for food, and poor communication from staff.

Food Quality

While some customers enjoyed the food, many complained about cold, incorrect, or poorly prepared dishes.

Staff Performance

Some servers received praise for their attentiveness and friendliness, but overall staff performance was inconsistent.

Customer Experience

Several reviews highlighted disappointing experiences, including mistakes with orders and lack of management oversight.
  • LB
    Lorri B
    2 days ago
    1.0
    It took 1 hour and 28 minutes to get the wrong food and another 30 minutes to get our actual order. The food was aweful, people were leaving plates full of food and after we got ours, I quickly figured out why. Will not be returning.
  • LQ
    lisa quaranta
    Jan 1, 2026
    1.0
    Drove an hour away because we wanted good quality wings had to wait over an hour and a half after I placed my order in order to get our food then when I got home, I only had half of my order in the bag highly disappointed with this expensive business places remember to always check with your order because nine times out of 10 they will get it wrong
  • BB
    Beau Brantley
    Dec 31, 2025
    1.0
    Scheduled an order for 650pm pickup. It’s 733pm and it’s still not ready. TERRIBLE CUSTOMER SERVICE. No apologies, no customer care. Refund will take 3-5 business days. This is the second time the staff here has done this. GOOD RIDDANCE!! We won’t be back! Got our food at 737
  • AB
    Adelynn Burton
    Dec 26, 2025
    3.0
    So the food was great but the service wasn’t that good I mean the waiter was really nice but she never really had time to come and get our refills and stuff because her tables were scattered every where and we waited about 1 hour for our appetizer then about 45 minutes till our food and it wasn’t that busy and we could hear the chefs or whoever was in the kitchen laughing the whole time and I mean that’s good but some of us came hungry
  • DC
    DuZ10 CalZ
    Dec 23, 2025
    1.0
    Waited over 10 minutes to be seated. Then another 15min at my table and no one came. No drink order. Nothing. Not even a smile. I used to come here often. I won't be coming back. Worst customer service ever!!!!! It was my son's 12th birthday. It was a rather disappointing end to it. We are just gonna leave.

Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine is served at Buffalo Wild Wings in Springfield, MO?

Buffalo Wild Wings in Springfield serves award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours for Buffalo Wild Wings at 900 East Battlefield Road?

Buffalo Wild Wings is open Monday through Friday from 11:00 AM to 11:59 PM; Saturday from midnight to 1:00 AM and 11:00 AM to 11:59 PM; Sunday from midnight to 1:00 AM and 11:00 AM to 11:00 PM.