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Arby's

4.1
(1221 reviews)

Business Details

1416 W Kearney St, Springfield, MO
65803, United States
(417) 865-9779

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1416 W Kearney St, Springfield, MO
65803, United States

Hours

Reviews

4.1
1,221 reviews
5 stars
593
4 stars
331
3 stars
169
2 stars
48
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and poor order handling.

Food Quality

Food quality varied, with many customers enjoying the taste but others complaining about cold or improperly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area, impacting overall customer satisfaction.

Order Accuracy

There were multiple complaints regarding incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • AG
    Anthony GonzĂĄlez
    6 days ago
    1.0
    You pay for a large fry and then they fill it halfway
  • CD
    Crimson Delacross
    Feb 12, 2026
    5.0
    I have been to many a places. And most are fine. But whenever there is a place that gives that Early 90's vibe. It feels so much better. It's a vibe that has been lost with the era of " modernization" where everything becomes sleek. Clean. Boring. If I'm gonna go to a place to eat I want it to feel special and good. Cause when the atmosphere is good. The people working there are more likely to work good. The food was good. The service was solid. But man this place should just be updated in its stuff. Some newer gear. If it's to be renovated or rebuilt. I hope they keep the vibe of the 90's
  • BV
    Bambiethedeer “Bambiethedeer” Vigil
    Feb 9, 2026
    5.0
    Nice,friendly staff. Very nice,clean, pleasant place
  • DR
    Dustin Reed
    Jan 23, 2026
    3.0
    So I ordered two sandwiches and two orders of fries and I asked if you would please put them in separate sacks and he did not I had to ask for an extra sack and do it myself... I also asked if I could get extra arby sauce and extra ketchup and I got 3 Arby's sauce and 3 ketchups.. they gave me that for two sandwiches and two orders of medium curly fries...then I had to go back again and ask for extra Arby's sauce, and the guy turned around and grab two more packets and gave that to me so I just closed my socks up and walked out after that... I spent $21 in there, you would think that giving me a little bit of ketchup and Arby's sauce would be not such a huge deal.. the gentleman up front mission sorry I'm the only one up here I'm thinking bro there's only been one other person order after I did... You can count on one hand how many people were in the entire restaurant...i just fill like Nobody listens anymore, or maybe I just don't really care I don't know which one it is..fast food chains can definitely afford to pay their employees better, and with better pay comes better employees..but I come to realization that if u don't want to be disappointed in people just stay at home 😆....i will say the food was Hot, or at least it was when I first got it
  • MM
    Minga Marlin
    Jan 21, 2026
    3.0
    The food was fine. Store was Dirty!!!

Brand Certified Facts from Arby's

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