Arby's

4.1
1211 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1416 W Kearney St, Springfield, MO
65803, United States

Hours

Reviews

4.1
1,211 reviews
5 stars
589
4 stars
329
3 stars
166
2 stars
48
1 star
79

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the sandwiches while others reported cold fries and incorrect orders.

Service Issues

Several customers experienced poor service, including rudeness and order mistakes, though some praised friendly staff.

Cleanliness

Inconsistent cleanliness reported; some locations noted as clean while others had dirty bathrooms.

Customer Experience

Positive experiences highlighted by friendly staff and quick service, but also frustrations with order accuracy and wait times.
  • DP
    Dana Price
    1 day ago
    5.0
    They have a variety of meat choices and everything tasted delicious!!
  • MT
    Mary T
    5 days ago
    5.0
    Ordered online and went through the drive thru.
  • HM
    Harriet Mattox
    6 days ago
    1.0
    After visiting and ordering a combo meal at the West Kearney location I was taken off guard when I asked for a water cup. The man said he had to charge me .11 cents for the cup. I passed. I will not visit the location again. Is this for real? Really?? Hope it was worth losing a customer.
  • BW
    Bert Whitmore
    Dec 24, 2025
    3.0
    Floors where slippery like they mopped the floor with greasy water.
  • JC
    Jerome Coonis
    Dec 19, 2025
    5.0
    quick service mgr not so friendly, food was on point