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Arby's

4.0
(967 reviews)
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Business Details

230 S. West Bypass, Springfield, MO
65802, United States
(417) 831-2786
http://www.arbys.com/locations/us/mo/springfield/230-s--west-bypass/store-8274
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
230 S. West Bypass, Springfield, MO
65802, United States

Hours

Reviews

4.0
967 reviews
5 stars
468
4 stars
251
3 stars
121
2 stars
49
1 star
78

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items.

Service Quality

Feedback on service was mixed; some praised friendly staff while others noted rudeness and incompetence.

Food Quality

Food quality varied, with some enjoying the meals while others complained about cold or poorly prepared items.

Cleanliness

The restaurant was generally noted as clean, but some customers experienced issues with the drive-thru area.

Pricing Concerns

Several reviews mentioned high prices relative to the quality and quantity of food.
  • BW
    Bryan Walker
    Feb 14, 2026
    2.0
    Always check your order. The last three times I've been there I have had items missing from my order.
  • CW
    Christy Willis
    Jan 30, 2026
    2.0
    I ordered the box meal with a French dip, small curly fries, 2 mozzarella sticks, peach dessert and small drink, plus another meal. I live several miles away and when I got home I got the small drink and the only thing in box was the sandwich, nothing else. I won't be going to this location again.
  • RC
    Rick Capps
    Jan 27, 2026
    2.0
    Been a 2 times . 1st my sandwich was cold, and 2nd time ,they did not get my order right. Wont be going back. They are incompetent
  • RR
    Ryan
    Jan 27, 2026
    1.0
    How can you be so bad at your job? Your sandwichs have only two ingredients. Meat and cheese, how hard is that to remember? That's like making a PB&J and forgetting the jelly. ITS IN THE NAME
  • AM
    Anita Mayes
    Jan 22, 2026
    1.0
    Rudest drive thru in town. Hire somebody who cares. Won't be back
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Brand Certified Facts from Arby's

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