Arby's

4.0
962 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
230 S. West Bypass, Springfield, MO
65802, United States

Hours

Reviews

4.0
962 reviews
5 stars
468
4 stars
251
3 stars
121
2 stars
46
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some praising friendly staff while others reported rude interactions and order mistakes.

Food Consistency

Customers experienced inconsistencies with food quality, including cold items, incorrect orders, and overcooked meals.

Cleanliness

The restaurant is generally reported as clean, contributing positively to the dining experience.

Pricing Concerns

Many customers feel the prices are high relative to the quality and portion sizes of the food.

Positive Experiences

Despite some negative feedback, several customers expressed satisfaction with their meals and overall experiences.
  • SB
    Sir Biggs
    Dec 30, 2025
    3.0
    It was alright. My sandwich fell apart when I opened the wrapper
  • BO
    Brittany Osgood
    Oct 7, 2025
    5.0
    The person taking my order was very kind and they also allowed me to use multiple coupons at once. Very helpful and nice!
  • CS
    Candi Shafer
    Oct 2, 2025
    2.0
    Ordered a crispy chicken sandwich. Get home and it’s a roast beef. This is the 2nd time they got my order wrong. Won’t be going back. Will not recommend this location.
  • MC
    Matthew Chaney
    Sep 16, 2025
    3.0
    They def got the meats
  • LL
    Larry
    Sep 14, 2025
    3.0
    Ordered takeout food arrived cold like it was waiting in the refrigerator until pickup. fries were mixed. I guess ran out and gave half and half to get the order filled.