Arby's

4.0
981 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1833 W. Republic Road, Springfield, MO
65807, United States

Hours

Reviews

4.0
981 reviews
5 stars
458
4 stars
243
3 stars
152
2 stars
46
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with staff, ranging from friendly and helpful to rude and inattentive.

Food Quality

Many reviews highlighted issues with food temperature and quality, including cold items and poorly prepared meals.

Order Accuracy

Several customers experienced problems with incorrect orders and missing items, leading to dissatisfaction.

Cleanliness

While some noted cleanliness in the restaurant, others reported sticky floors and untidy tables.

Value for Money

Customers expressed concerns about high prices relative to the quality of food received.
  • CS
    Crystal Stark
    Dec 31, 2025
    3.0
    I got the WORST roast beef sandwich ever from here today. Very freaking disappointed. We got 2 sandwiches and some other stuff before we hit the highway and drove an hour home. When we got home I opened my sandwich up to see the outside skin and pieces of roast beef. It was hard and nasty! I dont understand how someone could put all that on a sandwich and send it out thinking it was good. Ridiculous
  • DM
    Darcie Manion
    Dec 26, 2025
    5.0
    It was good food, but service was slow.
  • HB
    Hailey Blake
    Dec 2, 2025
    1.0
    I got food today about 6pm. I had to wait a while for someone to even come out and take my order. When I was able to order, I had a code from the app, which I didn't know how to use. I showed the cashier the code and he kind of just scowled at me and mumbled something I didn't catch under his breath. I was ordering for someone else too, and they wanted a Jamocha shake, which I had no idea what that was. I asked if they had that, to which the cashier replied by rolling his eyes and saying "a shake, anything else" kind of rudely. Finished placing the order and he asked for a name for the order. I told him Hailey, I even spelt it. Got my receipt and he had put Kaelie on purpose. I don't know what I did to hurt his little boy feelings? But I just wanted to grab a quick dinner and was treated like crap for no reason.
  • KF
    Kadyn Fox
    Nov 18, 2025
    5.0
    Good
  • BC
    Bobbie Cartwright
    Nov 4, 2025
    5.0
    Only place I can find a good reuben sandwich