Location.com logo
Brand Certified

Arby's

4.0
(1410 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
735 S Glenstone Rd, Springfield, MO
65804, United States

Hours

Reviews

4.0
1,410 reviews
5 stars
675
4 stars
385
3 stars
189
2 stars
66
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff were praised for being friendly and helpful, others were reported as rude or unresponsive.

Food Quality

Food quality is inconsistent, with several customers noting issues with temperature and freshness, while others enjoyed their meals.

Cleanliness

The cleanliness of the location received negative remarks, with reports of sticky floors and dirty restrooms.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect modifications.
  • LL
    Leslie
    Feb 22, 2026
    5.0
    They’ve always been fast and friendly
  • ST
    Shawn Thackerson
    Feb 14, 2026
    4.0
    Great costumer service at this location
  • BV
    Bambiethedeer “Bambiethedeer” Vigil
    Feb 9, 2026
    5.0
    Very nice staff, very clean,well stocked🌞
  • MH
    MO Hillbilly
    Jan 23, 2026
    5.0
    The Hillbilly was a starvin' Marvin and decided to stop in at Arby's on S. Glenstone. And I'm glad I did. I ordered a French Dip combo and was about to pay when I noticed the sign for Meat & 3 Box. I felt sad cause that was really what I wanted when Bella (the cashier) said "you can do a French Dip box". I felt really stupid for not noticing this on the sign, but I was very appreciative that Bella brought this to my attention. This simple act of good customer service really made my day. And I REALLY enjoyed my Meat & 3 Box!
  • SZ
    Steven Zemcik
    Jan 21, 2026
    1.0
    I love Arbys. But I cannot recommend this location. I have been there twice in the last 2 weeks and even after asking for Horsey Sauce both times they were unable to include any. I spent over $60 in the drive thru between the 2 visits. And both times I get home with no Horsey Sauce. Completely ruined my experience. I will not go back.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others